Michael Mannifield Email & Phone Number

United Kingdom

Huddersfield, England, United Kingdom

Experienced Facilities Management consultant specialising on operational performance, project management and account management

Ossett, England, United Kingdom

Former Grade 1 Match Official for the Rugby Football League - operating from Super League to League 1.Now working on other RL projects both locally and nationally.

Barnsley, England, United Kingdom

United Kingdom

Responsible for the daily operations and contract management/development of several large food manufacturing sites in the UK.

United Kingdom

Kerry Foods, Hyde

Hyde, Greater Manchester, United Kingdom

York, Eng

Responsibility for the day-to-day operation of the contract ensuring high standards of service across multiple food and retail outlets.Manager of a team of 35+ and responsible for the delivery of an outstanding service to our customers.Support the Account Manager for the contract working very closely with the client ensuring exceptional end to end service delivery at all times.Work with teams to ensure consistency in our offering, providing training and coaching.Forge and… Show more Responsibility for the day-to-day operation of the contract ensuring high standards of service across multiple food and retail outlets.Manager of a team of 35+ and responsible for the delivery of an outstanding service to our customers.Support the Account Manager for the contract working very closely with the client ensuring exceptional end to end service delivery at all times.Work with teams to ensure consistency in our offering, providing training and coaching.Forge and maintain strong working relationships with external business consultants.Assist the operational teams to achieve consistently high quality of food, service and presentation on behalf of clients. Show less

Nottingham, United Kingdom

General Manager for a large residential conference centre, responsible for motivating and leading a management team of 9 and a site team of 65.This role involves fostering profitable relationships with the client organisation to maintain existing business and identify new business opportunities by delivering operational excellence. I provide direction and expertise to the operating area by promoting Sodexo strategies and best business practices in order to uphold the Company mission and… Show more General Manager for a large residential conference centre, responsible for motivating and leading a management team of 9 and a site team of 65.This role involves fostering profitable relationships with the client organisation to maintain existing business and identify new business opportunities by delivering operational excellence. I provide direction and expertise to the operating area by promoting Sodexo strategies and best business practices in order to uphold the Company mission and values. Ensuring the business is managed efficiently and all company policies and procedures are maintained. Direct management of all service lines including maintenance, food & beverage, hospitality, sales, housekeeping and finance. Show less

Leeds

My role is to support the Facilities Manager in delivery of all FM services to the Sodexo office. Day to day management of services including M&E services, building services, reception, catering, hospitality cleaning, reception and security. I am also responsible for Customer Services for two sites ensuring that all feedback (positive and negative) is recorded, actioned and dealt with in a satisfactory way. It is important to develop successful and productive high level relationships with… Show more My role is to support the Facilities Manager in delivery of all FM services to the Sodexo office. Day to day management of services including M&E services, building services, reception, catering, hospitality cleaning, reception and security. I am also responsible for Customer Services for two sites ensuring that all feedback (positive and negative) is recorded, actioned and dealt with in a satisfactory way. It is important to develop successful and productive high level relationships with clients at Director level and above ensuring their needs are met with customer satisfaction a priority. This was recently met by the planning, co-ordination and delivery of a hospitality event for 500 people (including external partners, VIP’s and client staff) hosted on site.I have also been working towards managing the full P and L account for all services across the site working closely with the site GSM.Ensure strong client relationship is developed and maintained, allowing for organic growth opportunities. Show less

Huddersfield, United Kingdom

This was a central sales and support department for the client. My role involves managing three staff members on site and managing 6x remote sites nationally. Co-ordinating working rotas and holidays/holiday cover for the sites ensuring there is minimal impact for the business in the event of staff absence. I have a very positive working relationship with all client site staff as I have to work to their policies and procedures to ensure there is constancy across the company. I regularly speak… Show more This was a central sales and support department for the client. My role involves managing three staff members on site and managing 6x remote sites nationally. Co-ordinating working rotas and holidays/holiday cover for the sites ensuring there is minimal impact for the business in the event of staff absence. I have a very positive working relationship with all client site staff as I have to work to their policies and procedures to ensure there is constancy across the company. I regularly speak to potential new customers so strong sales skills are essential. I was involved with agreeing monthly/quarterly targets, ensuring these were realistic and achievable (as well as challenging) and these were regularly met. It was also part of my role to speak regularly to existing tenants dealing with feedback/complaints so I have been able to use the skills I have learnt in my Customer Service manage role to ensure they are dealt with in an effectively and in an amicable way. I was also part of the deployment team for expansion of the clients portfolio. My role involved producing risk assessments, policies and procedures that were site specific and designed to minimise the risk to the business, the risk to our staff and the risk to any tenant or other personnel on site. I also carry out training for current staff and inductions for new staff. I was involved in the deployment and implementation of a new IT CAFM system for the UK education sector of the business. This system was introduced to streamline the companies maintenance procedures making the company more efficient and ultimately saving money. I built the system for all clients sites including dataloading, testing and training site staff. This has involved working on sites across our clients portfolio so communication and relationship building skills are essential. I produced promotional material and user guides for this system more ‘student friendly’ to minimise any confusion associated with a change in procedure. Show less

Huddersfield, United Kingdom

Customer Service and Housekeeping Manager for Storthes Hall Park and Ashenhurst Student Villages, which are the only accomadation sites that are approved by Huddersfield University. My role involves being the first port of call for all student welfare related issues as well as running the Housekeeping side of the site. I work with the Facilities Manager to ensure the site is in full working order which enables us to offer a high standard of accommodation.I deal with day to day welfare… Show more Customer Service and Housekeeping Manager for Storthes Hall Park and Ashenhurst Student Villages, which are the only accomadation sites that are approved by Huddersfield University. My role involves being the first port of call for all student welfare related issues as well as running the Housekeeping side of the site. I work with the Facilities Manager to ensure the site is in full working order which enables us to offer a high standard of accommodation.I deal with day to day welfare issues and complaints for a student village comprising of over 1600 students over the two sites. I also managed 5x Housekeeping Staff to ensure site cleanliness is kept to a high standard.As part of my role I have to maintain and develop strong links with the Accommodation Office and Student Union/Services departments of Huddersfield University. I managed my own diary and ensured residents were seen in a timely and structured manner. I have also produced several Risk/COSHH Assessments for the site. This shows I am able to identify risk and also plan avoidance procedures so all staff work in a safe environment. Over Summer 2012 I worked/lived on another of our sites (in Lincoln). This involved Facilities Co-Ordination to ensure the site was turned around for the returning 2012/13 students. I am also First Aid and IOSH Qualified. I have completed several company training courses aimed at improving my management skills and communication/presentation. Show less

Huddersfield, United Kingdom

Supplying bespoke visual planning systems to the NHS and Motor Trade as well as maintaining in-house IT systems and website.

Education record

Education record