Patrick Manning Email and Phone Number
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A skilled, solution-oriented Marketing Director, Customer Success Manager, Project Manager and Market Research Data Analyst with proven ability to drive impactful results, question the status quo, and communicate effectively with all levels of an organization with an enthusiastic, insightful, and tailored approach.
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Audience Insights And Research ManagerThe Ohio State UniversityUnited States
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Audience Insights And Research ManagerThe Ohio State University Apr 2024 - PresentColumbus, Ohio, Us- Lead comprehensive market research and analytics initiatives to uncover actionable insights, driving data-informed strategies that enhance customer engagement and satisfaction- Collaborate with cross-functional teams to map consumer experience journeys, identify high-impact touchpoints, and craft compelling narratives that resonate with Ohio State’s diverse audience- Design and execute research projects utilizing both primary and secondary methods to build a deep understanding of customer needs, translating findings into strategic recommendations for business growth
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Marketing DirectorEvery Step Seniors Jan 2023 - Apr 2024- Determined marketing strategy across all channels (social media, SEO, events, targeted ads, email, etc.)- Coordinated logistics and scheduling to efficiently address client needs- Gathered and analyzed client feedback to drive process improvements and enhance advertising -
Substitute TeacherEducational Service Center Of Northeast Ohio Jan 2023 - Jun 2023- Adapted to the needs of students with different learning styles, abilities, and backgrounds- Managed classroom behavior and ensured a safe and productive learning environment for students- Followed the lesson plan left by the regular classroom teacher and ensured that daily learning objectives were met -
Customer Success ManagerOptimizely Oct 2021 - Dec 2022New York, New York, Us- Provided strategic guidance to customers’ cross-functional teams to understand the vertical and digital ecosystem- Engaged, strategized, and cultivated deep relationships with senior level executives at client companies- Customized reports and analysis to help drive ROI for both business-to-business and business-to-consumer realms- Served as an expert, advisor, and single point of contact for external and internal partners for service opportunities- Implemented customer loyalty programs, social media marketing campaigns, internal/external incentive programs -
Digital Marketing AnalystEdgewell Personal Care Sep 2020 - Aug 2021Shelton, Connecticut, Us- Honed social media strategy across Edgewell’s shave, suncare and skincare brands (Schick, Banana Boat, Edge, etc.)- Provided actionable insights for specific brands and campaigns, always seeking to increase competitive intelligence- Measured online conversations via social listening and site traffic to inform the digital, and social marketing teams -
Client Success SpecialistContentsquare Jul 2019 - Mar 2020Paris, Fr- Developed and maintained positive client relationships through regular check-ins and attention to detail- Supported clients as the subject matter expert in digital analytics in roadmap strategy, planning and operations -
Strategic Data AnalystRock & Roll Hall Of Fame Sep 2018 - May 2019Cleveland, Ohio, Us- Drove large-scale process improvements, maintaining a balance of financial forecasting and visitor experience- Gleaned insights into the voice-of-customer by reviewing questionnaires across all survey channels- Packaged deep dives into data and/or monthly reports and presented to appropriate audiences- Tailored marketing strategies to target key segments of Rock Hall visitor base according to team needs -
Customer Success ManagerForesee Sep 2015 - Sep 2018Ann Arbor, Michigan, Us- Created customized, data-driven solutions using a wide range of tools (proprietary to ForeSee and otherwise)- Planned UX strategy and found solutions to various customer satisfaction “gray area” issues for Executive/Senior VPs- Reviewed and compiled survey data while leading strategic initiatives and other data operations -
Client Success ManagerNielsen Sep 2013 - Sep 2015New York, Ny, Us- Educated clients on Nielsen products, policies, announcements and updates- Monitored and updated opportunity pipeline, seeking out new revenue and renewing current clients- Cultivated my Nielsen product knowledge through continued education on TV and Audio resources- Supported account managers on team via research and market trip preparation -
Customer Success ManagerIri Apr 2008 - Sep 2013Chicago, Il, Us- Drove development of sales/marketing strategies, consulting with key decision makers and end users- Headed data collection projects from wing-to-wing, monitoring progress from proposal through completion- Created guidelines for data collection aligned with client expectations- Relayed quality data including category share of display/footage/exposure, dollar/volume/unit sales per foot- Analyzed collected data and compiled useful information, providing insight into trends impacting returns -
Account Manager - Online SpecialistCareerbuilder Jan 2007 - Apr 2008Chicago, Illinois, Us- Identified staffing needs and designed comprehensive recruitment solutions unique to each client- Provided insight and direction to assist clients in implementing said recruitment solutions- Promptly resolved client issues to ensure seamless execution of action plans
Patrick Manning Skills
Patrick Manning Education Details
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The Ohio State UniversityEconomics
Frequently Asked Questions about Patrick Manning
What company does Patrick Manning work for?
Patrick Manning works for The Ohio State University
What is Patrick Manning's role at the current company?
Patrick Manning's current role is Audience Insights and Research Manager.
What is Patrick Manning's email address?
Patrick Manning's email address is pa****@****ell.com
What is Patrick Manning's direct phone number?
Patrick Manning's direct phone number is +173420*****
What schools did Patrick Manning attend?
Patrick Manning attended The Ohio State University.
What are some of Patrick Manning's interests?
Patrick Manning has interest in Social Services, Children, Economic Empowerment, Environment, Education, Science And Technology, Disaster And Humanitarian Relief, Human Rights, Animal Welfare, Arts And Culture.
What skills is Patrick Manning known for?
Patrick Manning has skills like Analytics, Customer Insight, Market Research, Marketing Research, Competitive Analysis, Marketing Strategy, Strategy, Segmentation, Account Management, Market Analysis, Crm, Project Management.
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