Daida is a business process services company committed to bringing innovation and creative solutions to complex problems to organizations nationally. With nearly 60 years of experience, Daida uses data, intelligence, and insights to change business outcomes and increase its clients’ agility in a rapidly changing atmosphere. Daida is a diversity-owned and led business that brings a national footprint, giving their customers a partner to help them leverage the power of Data and Information to rethink how they grow their businesses and better serve their customers.With over 30 years of professional experience in the legal and general business industries, I have developed a strong set of skills and competencies that enable me to deliver exceptional results for my clients and teams. As the Business Development Manager - East at Daida, I am responsible for managing and growing client success throughout my customer accounts ensuring the highest level of customer satisfaction and retention.