Manny Serrano Email and Phone Number
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A dedicated, passionate, professional offering extensive experience as a Director of Facilities for high caliber organizations. Proficient at leading teams of colleagues, overseeing large-scale operations, and managing facilities of impressive size and scope. Built a track record as a proven Operations and Project manager, gifted in an array of areas providing versatile support to even the most complex location. A leader, consistently rewarded with greater levels of responsibility due to a demonstrated track record of going above and beyond to deliver exemplary service.
Hensel Phelps
View- Website:
- henselphelps.com
- Employees:
- 2604
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Director Of FacilitiesHensel Phelps Dec 2019 - PresentNew York, New York, United StatesDirecting operational excellence in both hard and soft services to our client Avenues the World School in New York City. Assuring none less than APPA level 1 and 2 Custodial Services, top shelf Maintenance / Engineering results and uncompromising regulatory compliance. Deployed enhanced building systems and services in response to COVID-19 concerns with a sharp focus on infection control.. It is my pleasure serving an engaged and supportive client coupled with Hensel Phelps' ever present resources, supporting our Facilities Department and client.
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Senior Operations Support Manager EngineeringSodexo Dec 2013 - Jun 2019VirtualOffered comprehensive support to the organization traveling up to 90% of the time across North American and Puerto Rico opening new, and supporting existing Integrated Facilities Management Accounts. Executed due diligence of the scope of work as well as budgetary statements. Drafted baseline budgets, on-boarded and trained new staff, and secured new vendors through competitive bidding. Completed buildings’ assets condition assessments, preventative maintenance schedules, and life cycle capital planning. Commanded total budgets of $25MM.Key Accomplishments:• Launched new CMMS (Maximo) to 80% of new accounts enhancing transparency and productivity.• Initiated 5% - 10% overall glide path savings across all accounts serviced.• Implemented self perform vs subcontracted service models, directly saving expenditures on repair personnel. • Represented company directives to executive administration in a confident manner. Additionally, participated in key business decisions for the future of the organization. -
General Manager IiSodexo Senior Living Nov 2010 - Dec 2013Greater New York City AreaDirected colleagues across several departments in the daily operation of this senior independent living facility. Ensured that all housing units and aspects of the home were fully operational. Regularly completed inspections in an effort to identify issues that needed to be rectified. Additionally, consistently met budgetary timeline and project benchmarks. Key Accomplishments:• Successfully increased managed volume from $485K to $1.2MM.• Increased staff productivity by 75%, participating in the recruiting, on-boarding, training, and retention efforts. • Reduced energy consumption and supplies by 20%, directly saving budgetary expenditures.• Led comprehensive remodeling efforts, guiding staff to improve 50% of the 325 units on the property.
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Director Of Environmental ServicesMethodist Home For Nursing And Rehabilitation Jan 2008 - Sep 2010Riverdale, NyLed overall efforts for the environmental services, while establishing performance goals for the department. Allocated resources from the budget for various projects in an effort to keep the facility operating at a high level. Operated within all regulatory guidelines on each project executed. Additionally, prepared periodic reports shared with executive leadership subsequently utilized on forecasting and modeling. Key Accomplishments:• Achieved a 100% score in two New York State Health Department Surveys.• Managed an infrastructure upgrade project with a budget of over $5MM. • Created a custom Microsoft Access work order system utilized by multiple departments.• Successfully reduced operations budget by 10%, freeing capital and increasing overall financial performance
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Director Of Building ServicesRefuah Health Center Sep 2004 - Jan 2008Spring Valley, NyDirecting maintenance, housekeeping, fleet operations, security and information technology at this Community Health Center. Was Owners Representative overseeing a 25,000 sq ft, $5 million expansion project which included adding new administrative areas, a Pediatric Unit, Family Health Unit, Womens' Health Center, pharmacy and an 8 operatory Dental unit. -
Director Of Buildings And GroundsJohn Jay College (Cuny) Jan 2002 - Mar 2003New York, NyDirected Maintenance and Custodial operations. 600,00 sq ft, college containing a student enrollment of over 12,500. Managed 93 employees with a membership of 7 different unions. $1.2 million payroll in a $5 million operating budget. -
Director Of EngineeringBeth Isreal Medical Center Jan 1998 - Jan 2002Brooklyn, NyOversee plant operations at this 125 bed hospital. Assured regulatory compliance (JCAHO), maintain / coordinate facility equipment, subcontractors staffed with SEIU members. Assisted in coordinating a 35,000 square foot expansion which included a new emergency room, 5 room surgical suite and an intensive care unit including new life safety and HVAC systems.
Manny Serrano Skills
Manny Serrano Education Details
Frequently Asked Questions about Manny Serrano
What company does Manny Serrano work for?
Manny Serrano works for Hensel Phelps
What is Manny Serrano's role at the current company?
Manny Serrano's current role is Director Of Facilities at HENSEL PHELPS.
What is Manny Serrano's email address?
Manny Serrano's email address is ma****@****exo.com
What schools did Manny Serrano attend?
Manny Serrano attended Miami Dade College.
What skills is Manny Serrano known for?
Manny Serrano has skills like Construction Management, Maintenance Management, Housekeeping Management, Coaching, Technical Presentations, Facility Conditions Assessments, Staff Development, Mentoring, Healthcare Construction Owners Representative, Healthcare Regulatory Compliance, Facilities Management, Quality Assurance.
Who are Manny Serrano's colleagues?
Manny Serrano's colleagues are Tyson Garcia, Noé Fraijo, Joseph Pilkinton, Pedro Arroyo, Mary Neil, Colin Wilson, Philemon Wring.
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Manny Serrano
Adelanto, Ca -
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