Maintain a working knowledge of existing accounts, updating customer on new items and entering orders using AS400. Provide price quotes, generate sales reports and follow up on existing accounts as well as new prospects. Perform sales updates on existing and new customer projects. Confirm delivery dates for new orders to ensure that any promised deliveries are met. Introduce company to new customers and explain products and work to develop initial order, providing samples and catalog. Coordinate with purchasing to obtain samples and orders from overseas, inventory, pricing and ETA. Process payments, credits and returns as needed. Answer phone, faxes and communicate via e-mail or internet requests.Support sales team in California, Florida and New York providing tools for products sales. Perform administrative duties for showroom for visitors and new prospects. Review accounts, process and apply payments through AS400 and SAP. Take inbound calls and assist with all accounting needs.

Examine passenger documentation to determine eligibility for transportation. Create profiles for new customers and educate them on services and policies in regards to their transport. Coordinate with facilities, hospitals and Nursing Homes mode of transport based on the client’s needs. Develops relationships with facilities and transportation providers for reservations and accommodations. Provide boarding or disembarking assistance to passenger needing special assistance. Answer incoming calls, arrange for pick up and drop off and add additional legs to travel arrangements. Administrative duties as needed, claims and resolve billing issues with vendors.

Arrange transportation for clients to their medical appointment. Confirmed appointments with facilities to ensure proper delivery and address. Work with Spanish Speaking community educating them on eligibility, policies and regulations. Confirm and process eligibility and follow up with facilities. Administrative duties as needed.

Processing school lunch applications for schools within the 5 boroughs, editing information, data entry, contacting household for eligibility and schools. Ensure compliance according to policies and procedures for both private and public schools. Audited all applications and schools menu to ensure proper items ordered for schools and inventory control. Administrative duties as needed.

Provide customers service in regards to appointments with various clinics within the hospital. • Answer incoming calls, greeting callers, providing information, transferring calls or taking messages.• Operate communication systems, such as telephone, switchboard, intercom, two-way radio address.• Page individuals to inform them of telephone calls, using paging or interoffice communication equipment• Placed telephone calls or arranged conference calls as instructed, create profiles for patients and data entry for reservations and create profiles and eligibility.

Processed and audited all school lunch applications for New York City public and private schools. Handled incoming and outgoing calls for parents and schools. Workd on special projects as needed and menus with nutrition services for schools.

Liason for utilities within the region of NYC, Upstate NY and NJ. EDI Transactions, Monthly, Interval and hourly usage processing using access system for billing, pricing and contract schedules. Sales Support, Billing and customer service for corporate services.

Enrolled and dropped accounts according to contract terms and utility deadline. Processed incomming and out going EDI. Analyzed incomming data and trouble shoot errors. Provided Sales Support, created contracts and executed contracts in System. Helped with customer care issues and provided advise. Worked with billing, finance and corporate to create and manage reports. Worked with Access using queries improving timeliness and consistency.

Customer service and contracts for Soft drinks such as Ginger Ale, Club Soda within the US and internationally. Order entry using AS400. Financial reports using Business Objects, Sales Support. Prepared expense accounts for sales team, travel arrangements and reception area release. Mapped distribution of contracts using access based system and arranged meetings and conferences for Soft drink divisions.