• Managed and monitored all installed systems and infrastructure, including LANs, WANs, network segments, intranets, and other data communication systems.• Enhanced post-production equipment for many media clients & other companies, including updates and industry best practices while providing hands-on support to the entire production and post-production teams aroundthe clock.• Performed daily system monitoring, verifying the integrity and availability of all hardware, Linux server resources, SANServers, systems, and critical processes (MacOS-based & Windows agency).• Ensured the highest level of systems security and infrastructure through access controls, backups, and firewalls within theNIST 800-171, NIST 800-53 framework and media security audits with Disney and Apple.• Created and maintained comprehensive documentation related to system and network configurations and mapping.• Managed servers, including email, print, and backup servers, and their associated operating systems and software.

•PSE / Leader and technology expert responsible for design, implementation, and maintenance of our network and system infrastructure.• Supporting and managing international offices in Argentina, Brazil, UK for post-production technical infrastructure.•Develop and execute strategies to enhance the overall performance, security, and reliability of our technology systems.•Collaborate with cross-functional teams to identify technology needs and align solutions with business objectives.•Evaluate and implement emerging technologies that can improve efficiency, scalability, and cost-effectiveness.•Provide technical leadership in troubleshooting complex system issues and developing effective solutions.•Ensure compliance with industry standards and best practices in system security and data integrity.Manage vendor relationships and procurement processes related to technology systems.• Supporting the following systems at Tastemade: Palo Alto, Cisco, Arista, SNS EVO, QNAP, CrushFTP, Meraki Devices

- Managed company technology with leading on critical infrastructure improvements.- Collaborated with marketing / data team to improve technology aspects including building data engineering pipelines.- Vendor Management, project management, scaled IT roadmap with clear objectives.- Deployed media asset management platform with AI capabilities.- Creating information technology documentation as it was non existent by levering Confluence.

• Oversaw a small IT team while also supporting 240+ increasing employees in an Apple environment using Macs or iOS.• In charge of updating and constructing a strong foundation that symbolizes expansion throughout the firm.• Replaced outdated hardware in a Mac-based corporation and deployed various new technologies, including JAMF, OKTA & CrowdStrike. • Added automation to Jira Service Desk to improve SLA and fulfill departmental goals.• Cost-effective budgeting for all IT services, including the elimination of unnecessary spending.• In addition to assisting numerous creative departments from Production & Post Production, responsible for IT SecOps processes.• Specify new regulations or best practices for the sector, and provide a point of contact for issues.

Managed offices in London, India, and Los Angeles/New York was in charge of establishing a new technology presence in Delhi.• In a period of six months, I was promoted from IT Manager to IT Director and completed a number of difficult projects. • important contributor to the growth of the organization; I quickly achieved all of my milestones.• Implemented significant hardware updates, systems, and SaaS while assisting in cost-saving measures.• Manage provisioning services using Jamf, Google Scripts, Scripting Automation Tools, GAM, and Jira helpdesk. Okta.• By looking over excessive expenditures over a two-year period, Jukin was able to save over $100k.

• Secures network by developing network access, monitoring, control, and evaluation.• Helped companies reduce costs by evaluating certain areas pertaining to information technology. • Establishes network by evaluating network performance issues including availability, utilization, throughput, goodput, and latency; planning and executing the selection, installation, configuration, and testing of equipment; defining network policies and procedures; establishing connections and firewalls.• Upgrades network by conferring with vendors; developing, testing, evaluating, and installing enhancements.• Implemented network upgrades that included server and desktop installations • Setup new users on network with email accounts and computer software.• Perform data backups and any recovery operations.

• Head of IT Radio Operations for KROQ, K-ERTH 101, AMP Radio, 1070 KNX News, 97.1 Jack FM• Responsible for all Corporate IT and Helpdesk support of 400 staff, including all station computer systems, servers, and workstations, and merger from CBS to Entercom.• Supervise IT staff inclusive of managing workflow. Provide leadership and develop internal customer satisfaction within the organization.• Develop process around response time and SLA for work conducted by the team for the organization.• Oversee the IT Budget.• Review equipment and systems, develop plans for upgrades and/or recommend solutions.• Work with Audio Engineers on company-wide events or projects put on by the stations.• Develop plans around IT supporting company events and/or departmental needs (ie. Events, Sales, Marketing, Companywide Meetings, etc)• Install, maintain, troubleshoot & repair computer equipment and server systems.• Resolve technical problems for critical systems with regard to security, performance, recovery, management, etc.• Run an IT team that is top notch in customer service and moves with a sense of urgency.• Assure adherence to company standards and policies.• Always working to make sure IT is supporting and helping the business.• Additional duties and responsibilities may be assigned as necessary.

• Startup Animation company in the LA (area)• Project management / Contractor / Vendor Management. Budget & Cost procurement.• Head of Information Systems and responsible for company operations• Responsible for providing multi-level support across a broad range of technologies and liaising across multiple areas of the business tosupport incidents, problems, and requests.• Build and install workstations, Shoretel Server, wireless networks, and peripheral devices (such as printers, scanners, mobile devices) related todesktop infrastructure, in accordance with department standards.• Identify, log, and resolve technical problems with software applications or network systems.• Server maintenance and monitoring across all platforms.• Create, maintain, and distribute reports of progress to senior leadership.• Ensure that work is carried out within SLA in accordance with department guidelines.• Identify potential changes and system improvements to present to senior team leaders for consideration and implementation.

• Work closely with the senior management to identify studio and agency growth.• Manage the deployment and support of IT infrastructure.• Responsible for content and data security.• Provide production support via phone, email and live at desk-side.• Handle all company data management priorities.• Setup, maintain and monitor critical infrastructure systems.• Analyze and find creative solutions for software, hardware and systems problems involving Producers.• Enhance, modify, and redesign technology systems to accommodate the ever-changing requirements of production.• Act as a liaison between IT and various departments in support of production efforts.• Manage hardware and software vendor relationships.

• Work closely with the senior management to identify studio I.T growth.• Manage the deployment and support of IT infrastructure.• Responsible for content and data security in compliance with requirements required from major film studios / TV Networks & MPAA security requirements.• Provide production support via phone, email and live at desk-side.• Handle all company data management priorities.• Setup, maintain and monitor critical infrastructure systems.• Analyze and find creative solutions for software, hardware and systems problems involving Producers.• Enhance, modify, and redesign technology systems to accommodate the ever-changing requirements of production.• Act as a liaison between IT and various departments in support of production efforts.• Manage hardware and software vendor relationships.

• Support studio operations including Installation and Maintenance of Television Broadcast.• Edit Workstation and Information Technology Equipment. • AVID ACSR, Avid ISIS experience (HDCAM SR, HDCAM, XDCAM HD, DVCPRO HD)• High Def Broadcast Deck troubleshooting and support.

• Managed multiple locations ( NY, LA, Seattle, Canada)• Lead the IT department's operational and strategic planning.• Analyze, report on and make recommendations.• Improvement and growth of the IT infrastructure.• Managed I.T personnel, IT systems. Oversee provision of end-user services, including help desk and technical support. • Approve and oversee IT projects and project portfolio.• Work with owners to define business and systems requirements for new technology implementations. Develop andimplement all IT policies and procedures.

• Manage company server (Email, Internet, Phone System).• Perform data backups and any recovery operations.• Configure, monitor and maintain all company computers alongside employee personal computers (200+Users). • Confer with network users about how to solve any existing technology problems.• Manage projects to ensure adherence to budget, schedule and scope. • Install new / rebuild existing servers and configure hardware, peripherals, services, settings, directories, storage, etc. in accordance with standards and project/operational requirements.

• Providing frontline customer support at the Genius Bar.• Diagnosed and troubleshot computer hardware and software.• Taught customers how to utilize their computers (hardware and software).• Made recommendations to customers as to which piece of software or hardware was best suited to their needs.