Manuel Lim Email and Phone Number

I provide critical, high-level administrative support and coordinate logistics for the Chief Diversity, Inclusion, and Belonging Officer (CDIBO) and for the Office of Diversity and Inclusion. My primary responsibilities are to assist the CDIBO with high-priority and large-scale events, and to support the office with day-to-day operational needs.Local Union Representative, Harvard Union of Clerical and Technical Workers (HUCTW), Jan-Dec 2024

I oversaw the completion of an estimated 10,000 criminal background checks each year for new staff and AmeriCorps members. This included partnering with more than 30 criminal background vendors and state agencies. My top priority was to ensure the safety of City Year members and the students they serve. I also assisted with the development and administration of volunteer training, policies, position descriptions, and onboarding materials.

I was responsible for timely and accurate processing of biweekly, multi-state payroll for 3,000 AmeriCorps members in 28 cities. I managed workflow to ensure all payroll transactions were processed accurately and on time; previewed payroll transaction registers for accuracy before final settlement; audited payroll processing reports for errors; processed manual checks as needed; reviewed employee time sheets and ensured compliance with time reporting requirements; prepared ad hoc payroll reports as needed; ensured integrity of payroll data, including data related to new hires, terminations, transfers and rate changes; and researched and resolved payroll-related questions from staff and employees.

As BPE’s first full-time Human Resources Manager, I helped to develop and oversee a full-cycle HR program serving 45 employees and up to 75 AmeriCorps volunteers per year.• Ensured timely and accurate processing of biweekly staff payroll and monthly AmeriCorps payroll in compliance with federal, state and regulatory standards. Served as point person for change in payroll service providers (Paylocity, ADP) twice in five years. Coordinated two compensation reviews.• Posted job openings, responded to applicant inquiries, drafted offer letters, organized applicant materials, and scheduled and conducted phone and background screens, including CORI, SORI and FBI. Participated in Selection Day interviews of prospective Teacher Residents. Served as point person for implementation of applicant tracking system. • Conducted new employee orientations and onboarding; coordinated collection and review of new hire paperwork; and oversaw completion of compensation and benefit documentation. • Administered employee benefits program, including health, dental and group term life/LTD insurance, flexible spending accounts, retirement savings plan, and transit pass program. Provided benefits orientation, enrollment, and claims processing. Monitored leave programs, including paid time off, parental leave, sick leave, and workers compensation. Submitted census information to benefits broker in preparation for annual renewal process.• Developed and communicated HR policies and procedures, including Employee Handbook and HR newsletter,• Maintained confidential employee information in secure paper and electronic files.• Oversaw performance management process.• Coordinated professional development program.• Oversaw off-boarding process, including severance and exit interviews. • Ensured organizational compliance with federal and state employment laws and regulations. Provided support for financial audits.• Provided project supervision to Office Manager and Operations Assistant.

Managed office and facilities operations. Provided administrative support to Executive Director, and to other departments as needed. Coordinated submission of funding proposals to interested foundations and individual funders; maintained donor database and files. Managed relations with vendors and service providers, including leases and contracts. Provided first-level IT training and support to staff and Fellows; updated website using Content Management System. Wrote and edited marketing materials and other external communications. Assisted with on-boarding/orientation and exit/off-boarding processes. Coordinated sublease of office space with real estate brokers.

Developed end-user documentation, help systems and training for in-house desktop and Oracle financial applications.

Provided administrative support to Executive Director and others as needed. Screened and prioritized incoming phone calls. Responded to public inquiries. Completed routine tasks including mail, filing, inventory management, bookkeeping, bank deposit preparation, invoicing and bill payment, bank reconciliation, and database management. Designed, wrote/edited and distributed weekly print newsletter for 150-175 members. Designed, edited and distributed monthly electronic newsletter and wrote articles for quarterly print newsletter to mailing list of 2,000. Designed, edited, and supervised publication of concert program books (three per season). Assisted with venue scheduling and vendor relations. Oversaw donor and subscriber relations.

Provided front-line administrative support to Corporate Communications Department. Served as first contact for incoming calls, emails, and written inquiries. Assisted in writing and distribution of press releases. Compiled daily news report.