Lead the Office of Diversity and Inclusion (ODI) as the primary strategic advisor to FNS senior leaders regarding the Diversity and Inclusion (D&I) Program. Spearhead the implementation of the multi-year D&I Strategic Plan that includes data driven goals and objectives aligning with Agency priorities and utilizes diversity and inclusion principles as a strategy to enhance the Agency’s ability to fulfill its mission. Meet regularly with Agency senior leaders as well as their delegates to carry… Show more Lead the Office of Diversity and Inclusion (ODI) as the primary strategic advisor to FNS senior leaders regarding the Diversity and Inclusion (D&I) Program. Spearhead the implementation of the multi-year D&I Strategic Plan that includes data driven goals and objectives aligning with Agency priorities and utilizes diversity and inclusion principles as a strategy to enhance the Agency’s ability to fulfill its mission. Meet regularly with Agency senior leaders as well as their delegates to carry out and execute the D&I Programs. As the Senior Project Manager for ODI, provide leadership and guidance on all large D&I projects, establish short and long term priorities, eliminate obstacles, and evaluate team ability and performance to effectively leverage resources. Collaborate across several work units to monitor critical milestones, activities, and deliverables for multiple D&I projects to ensure they are completed within schedule and budget. Direct and manage teams with various backgrounds and skillsets while facilitating meetings for a team of over 30 employees regarding all facets of the D&I Program. Manage ODI’s budget which includes cost estimations and workflow analysis for Agency-wide D&I initiatives. Evaluate overall D&I training needs and led Agency-wide D&I training initiatives. Communicate effectively with management and key stakeholders, as well as with internal and external partners regarding all D&I matters. Lead procurement process secure training vendors while developing and maintaining healthy relationships with other government agencies and external partnerships with affinity groups and community organizations to strengthen diversity and inclusion efforts. Selected as a “Cultural Transformer” as a key contributor to the USDA Cultural Transformation initiative. Show less

Exercised excellent project management skills to provide program analysis to multiple Child Nutrition programs. Led efforts to collect and monitor annual data submissions by each State agency for multiple datasets for State and local level reporting. Assisted with responding to data requests from internal and external customers relating to multiple datasets for Child Nutrition programs. Drafted and reviewed policy memos and letters providing guidance on Child Nutrition programs to States and… Show more Exercised excellent project management skills to provide program analysis to multiple Child Nutrition programs. Led efforts to collect and monitor annual data submissions by each State agency for multiple datasets for State and local level reporting. Assisted with responding to data requests from internal and external customers relating to multiple datasets for Child Nutrition programs. Drafted and reviewed policy memos and letters providing guidance on Child Nutrition programs to States and school districts.Demonstrated high levels of business and technical acumen to serve as the Project Manager and provide superb leadership of the complete project plan to update Child Nutrition software application to ensure compliance with new rules and regulations. Planned, directed, and coordinated required software application enhancements to meet new detailed regulations for a web based data reporting system used by Regional Offices and State agencies with more than 100 users. Established a detailed project plan to monitor critical milestones and conducted reviews and analysis of project activities completed by the contractor throughout the project lifecycle. Coordinated and completed quality assurance that included a multifaceted user acceptance testing. Determined and executed training plan, and completed user manuals to provide guidance in the new software application. Show less

Managed program support to Clinical and Business Operations staff for the TLAC region of the military medical health system. Utilized project management tools to monitor and execute executive level data analysis and reporting to inform senior leaders of the distribution of resources throughout the region and identify opportunities to improve the delivery of health services to all beneficiaries. Led OIT projects relating to system enhancements, and obtain required datasets to create complex… Show more Managed program support to Clinical and Business Operations staff for the TLAC region of the military medical health system. Utilized project management tools to monitor and execute executive level data analysis and reporting to inform senior leaders of the distribution of resources throughout the region and identify opportunities to improve the delivery of health services to all beneficiaries. Led OIT projects relating to system enhancements, and obtain required datasets to create complex reports and detailed cost benefit analysis. Researched benefit guidelines for the Case Manager to assist in properly managing the care for beneficiaries. Obtained ADP II Clearance in 2009. Show less

Served as the project management lead and database administrator to reengineer a complex IT system to automate data manipulation and reporting to enhance customer experience and reduce churn. Reviewed contract specifications with management and exercised attention to detail to ensure complex database systems are designed to produce results that meet organizational needs. Leveraged superior knowledge of databases and project management skills to establish critical priorities and fully… Show more Served as the project management lead and database administrator to reengineer a complex IT system to automate data manipulation and reporting to enhance customer experience and reduce churn. Reviewed contract specifications with management and exercised attention to detail to ensure complex database systems are designed to produce results that meet organizational needs. Leveraged superior knowledge of databases and project management skills to establish critical priorities and fully communicated short and long term milestones. Met with business owners and OIT personnel to research and document current IT systems and software applications, gather requirements, managed key tasks and identified solutions to overcome obstacles. Collaborated with OIT to research data architecture, coordinate data access and resolve issues, and organize specific data extraction and manipulation. Generated quality assurance plan to ensure technical solution meets customer needs, and delivered detailed standard operating procedures and user guides. Exhibited outstanding customer service, provided routine status reports, and conducted presentations for management Show less

Demonstrated detailed analysis, project management, and problem solving abilities to provide executive level program reporting and investment tracking as support to the business, operations and technology teams to ensure deliverables are accurate and timely. Managed numerous projects that included leading and facilitating meetings to effectively communicate the results of large data synthesizing efforts stemming from multiple resources utilized for major deliverables within strict deadlines… Show more Demonstrated detailed analysis, project management, and problem solving abilities to provide executive level program reporting and investment tracking as support to the business, operations and technology teams to ensure deliverables are accurate and timely. Managed numerous projects that included leading and facilitating meetings to effectively communicate the results of large data synthesizing efforts stemming from multiple resources utilized for major deliverables within strict deadlines. Managed resources to appropriately communicate and document specific software application data requirements, scheduled data extractions, and leveraged business and technology acumen to address any issues. Show less

Provided in depth weekly and monthly financial reporting for executive level management on a $40 billion business which included analysis on multiple banking products to track growth and identify trends as new marketing initiatives were implemented. Managed numerous projects that included strategic planning and pricing of different banking products and continuously monitored their performance in order to reach yearly profit margins while understanding the effects of rates on cash balances.… Show more Provided in depth weekly and monthly financial reporting for executive level management on a $40 billion business which included analysis on multiple banking products to track growth and identify trends as new marketing initiatives were implemented. Managed numerous projects that included strategic planning and pricing of different banking products and continuously monitored their performance in order to reach yearly profit margins while understanding the effects of rates on cash balances. Prepared weekly presentations for the Retail Cash Management group to evaluate the effectiveness of banking products by comparing actual results to forecast using MS Excel, with explaining variances and driving business decisions towards improving financial results. Show less

Collaborated with integrated cross-functional teams to conduct comprehensive analysis on multiple marketing projects to assist management with strategic business decisions to strengthen sales and revenue and present new data driven business recommendations. Project managed current marketing initiatives and conducted data analysis to evaluate marketing program success. Identified trends and problem areas in need of improvement, and exercised problem solving skills to recommend solutions to… Show more Collaborated with integrated cross-functional teams to conduct comprehensive analysis on multiple marketing projects to assist management with strategic business decisions to strengthen sales and revenue and present new data driven business recommendations. Project managed current marketing initiatives and conducted data analysis to evaluate marketing program success. Identified trends and problem areas in need of improvement, and exercised problem solving skills to recommend solutions to support organizational goals. Developed and presented detailed presentations for marketing programs to executive level management which included data sets such as gross adds, churn, and customer satisfaction. Show less

Conducted a comprehensive analysis that included research and evaluation of highly complex IT systems, and served as the Project Management Lead to create software applications to fully automate business processes more efficiently producing cost savings above $60 million annually. Served as a critical liaison between the technical staff and the business end users to strategically lead a team of business stakeholders and database administrators to identify and implement software applications to… Show more Conducted a comprehensive analysis that included research and evaluation of highly complex IT systems, and served as the Project Management Lead to create software applications to fully automate business processes more efficiently producing cost savings above $60 million annually. Served as a critical liaison between the technical staff and the business end users to strategically lead a team of business stakeholders and database administrators to identify and implement software applications to optimize business process. Effectively gathered extensive business and technical requirements utilizing a strong familiarity with databases and knowledge of the business. Created and monitored key milestones and activities, led quality assurance testing process, and trained all staff and implemented standard operating procedures. Regularly provided presentations and status reports for management. Created standard operating procedures to fully document the new automated Teletrax system. Show less