Emmanuel Ramos Email and Phone Number
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With over 35 years of experience in the technology professional services sector, Manny is a distinguished leader, visionary strategist, and pioneering innovator, known for his deep expertise in creatively crafting technology solutions to address mission-critical challenges for clients. He currently serves as the Chief Solutions Officer at OZ Digital, a global consulting firm focused on driving exceptional customer experiences through cutting-edge technologies and innovation.As a member of both the Forbes Technology Council and the HITEC Council, Manny's contributions reflect a commitment to advancing technology and fostering executive leadership. These platforms provide opportunities to share insights and collaborate on forward-looking strategies that drive progress within the tech industry, delivering tangible value to clients and the broader technology community. Manny has published over 40+business technology articles in publications like Forbes, CIO Tech World and LinkedIn.OZ is Florida's Premier Boutique Microsoft Solutions Provider. With more than 25 years of experience, OZ is a global digital technology consultancy and software delivery & development partner with deep expertise in Azure Cloud Solutions, Power Apps Application Development, Intelligent Automation, Enterprise Application Integration, Azure based Data Solutions, Advanced Analytics and Artificial Intelligence ensuring clients get rapid, effective results.Our certified consultants bring a diverse array of backgrounds and skill sets to the table, leveraging the latest outcome-driven technologies and methodologies to address the unique, constantly evolving challenges modern businesses face
Oz
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Chief Solutions OfficerOz Apr 2022 - PresentFort Lauderdale, Fl, UsIn this role, I lead OZ’s global digital technology consulting practices providing thought leadership to clients, strategic direction for the practices, managing relationships with technology vendors and partnering with sales, marketing, and operations to drive sales, recruiting, consulting, and operational efficiencies.I am responsible for ensuring the overall execution of business and technology consulting across global technology practices focused on Data Analytics/AI/ML, Cloud Services, Digital Transformation, Hyper Automation and Web/Mobile development. -
Member - Forbes Technology CouncilForbes Technology Council Oct 2022 - PresentBoston, Ma, UsForbes Technology Council is a vetted professional networking community for leading CIOs, CTOs and senior technology executives. -
Member - Hitec CouncilHispanic It Executive Council Dec 2022 - PresentHITEC is a premier global executive leadership organization of senior business and technology executives who have built outstanding careers in technology. HITEC’s premiere network spans the Americas and is focused on building stronger technology and executive leaders, leadership teams, corporations, and role models in a rapidly changing, flatter, and technology centric world. These global leaders include executives leading Global 1000 corporations while others lead some of the largest Hispanic-owned technology firms across the Americas.
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Startup MentorTampa Bay Wave 2020 - PresentTampa, Fl, Us📃 Tampa Bay Wave is an “for entrepreneurs, by entrepreneurs” innovation community working to make Tampa Bay’s tech environment stronger. -
Board MemberStonebrier Community Development District 2016 - Present📃 Community Development Districts (CDD) are a form of special purpose local government available under Florida law used to develop and maintain a community.★ Elected twice to serve in the district.
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Kpmg - Board Readiness ProgramKpmg Hitec - 2023 Board Readiness Cohort Mar 2023 - Feb 2024Graduated from the KPMG Board Readiness Program. The program is designed for HITEC’s senior technology executives who are seeking to enhance their understanding of the boardroom and have an interest in positioning themselves as candidates for a corporate board seat. The program will provide insights on emerging trends and leading practices in corporate governance, board oversight of strategy and risk, and other board topics.
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Senior Vice President, OperationsTrellance Aug 2018 - Mar 2022Tampa, Florida, UsTrellance is the leading data analytics company serving credit unions nationwide. Operational responsibility for the following areas:• M & A Integration • Information Security/CISO• Information Technology/CIO• Product Technical Support• Professional Services/Product Implementations -
Executive Vice PresidentProject Sciences International, Llc 2012 - 2018Supervised 10 personnel to deliver enterprise digital solutions for clients. Developed rapport with client business and IT executives, monitored achievement to plans, and managed client executive communications. Controlled budget and P&L for Professional Services. Major clients include:Client: ROOMS TO GOLed project and client teams to design and implement multiple enterprise digital solutions for furniture retailer with 7500 employees, 6 distribution centers, and 250+ stores across 10 states. Managed client expectations. Designed solution enabling EMV payments within existing POS system. Oversaw/guided/managed up to 45 project and client team members in software development (SDLC) and implementation within Microsoft development stack.Client: CHECKERS RESTAURANTSCreated internal IT infrastructure/organization and updated POS systems for $500M+ restaurant chain with 2500 employees. Re-organized group into service-based model with leaders for each service line. Managed teams to replace retail technologies across 550+ locations in 25 states, including POS, back of house equipment, networking hardware, and telecom lines.Client: HEALTHPLAN SERVICES (acquired by WIPRO LIMITED)Consulted with client business and IT decision makers to re-create and rebuild internal IT organization improving operations and the B2B customer experience (CX) for 2000-employee health insurance administration company. Led workflow, organizational needs, and existing team skills assessments and re-organized IT group into service-based model with leaders for each service line.
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PresidentAptitude Solutions 2010 - 2012Supervised 80 FTEs across operations, sales, product support, development, product management, and professional services to deliver P&L for $10M division. Oversaw nationwide sales team generating $2M+ new/add on sales annually. Implemented services processes and methodology. In 2 years, raised Professional Services billable utilization 10% and increased product sales by 15%.DEVELOPMENT & CUSTOMER SUPPORT: Merged 3 development organizations, implemented agile/Scrum SDLC, and established formal QA and Configuration Management groups. Revamped support processes and tools decreasing ticket resolution time 18%.
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Senior Vp, Professional Services & Client OperationsFiserv 2007 - 2010Milwaukee, Wisconsin, UsManaged $200M P&L and motivated up to 240+ FTEs to improve margins, delivery timelines, and customer satisfaction. Created Professional Services and Client Operations vision, developed strategies, and managed execution. Re-energized team, increasing billable hours from 63% to 75%, raising gross margin from 15% to 27.5%, and reduced turnover 40% in 1 year. Reported to Division President.IMPLEMENTATION METHODOLOGY / BACKLOGS: Led development of methodology reducing implementation backlogs 6-months (25%). -
Executive Vice PresidentDataquest Global 2005 - 2007Full company operational and P&L responsibility, including sales, marketing, recruitment, operations, business planning, and project delivery.
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Chief Information OfficerModspace 2003 - 2005Berwyn, Pa, UsResponsible for the entire technology footprint for an organization with 200 employees and a national footprint with 34 offices across the US. -
Executive Vice PresidentDataquest Global 2001 - 2003Full company operational and P&L responsibility, including sales, marketing, recruitment, operations, business planning, and project delivery.
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Senior Vice PresidentImetris 2000 - 2001UsFull company operational and P&L responsibility, including sales, marketing, recruitment, operations, business planning, and project delivery. US Staff: 10 International Staff: 7 • Consultants: 40 -
Vice President, Local ProductsNielsen 1999 - 2000New York, Ny, UsProduct Line Management• Responsible for the entire software product life cycle from vision, market research, product requirements, product development and product promotion and rollout.Product Requirements Planning• Responsible for the definition and prioritization of product features -
Managing DirectorDecision Consultants, Inc. 1997 - 1999Phoenix, Az, UsFull P&L responsibility including sales, recruitment, operations, biz planning and project delivery. Consulting Staff: 250 -
ConsultantVarious Firms 1989 - 1997Project/Program ManagerArchitect Technical LeadC++/WIndows developer.
Emmanuel Ramos Skills
Emmanuel Ramos Education Details
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Purdue UniversityManagement -
University Of Massachusetts AmherstComputer Science
Frequently Asked Questions about Emmanuel Ramos
What company does Emmanuel Ramos work for?
Emmanuel Ramos works for Oz
What is Emmanuel Ramos's role at the current company?
Emmanuel Ramos's current role is Chief Solutions Officer at OZ Digital | COO | CIO | Forbes Technology Council | Board Member | Professional Services | HITEC Member.
What is Emmanuel Ramos's email address?
Emmanuel Ramos's email address is er****@****nce.com
What is Emmanuel Ramos's direct phone number?
Emmanuel Ramos's direct phone number is +126279*****
What schools did Emmanuel Ramos attend?
Emmanuel Ramos attended Purdue University, University Of Massachusetts Amherst.
What skills is Emmanuel Ramos known for?
Emmanuel Ramos has skills like Program Management, Integration, Management, Leadership, Team Building, Vendor Management, Business Development, Enterprise Software, Consulting, Change Management, Strategic Planning, Business Analysis.
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