Manuel Serna Email & Phone Number

Dedicated Quality and Technical Professional with:• 15+ years of experience in high volume manufacturing environment in the telecommunications industry.• Established and lead teams in Reliability and Environmental product testing.• Lead cross functional team in the coordination of new product launch• Established customer quality team for new and existing product support.• Demonstrated achievements in cost reduction and quality improvement at supplier’s sites by developing and managing CIP projects including the use of Lean Manufacturing tools.• Facilitated Quality Audits at supplier’s manufacturing sites to ensure proper Quality Management Systems and Processes were in place.• Developed and Managed Supplier Development Plans to ensure resources, equipment and processes were in place to support new technology requirements.• Leadership/People Management of 60+ operators to meet daily production requirements.• ASME Section III, NQA1 and 10CFR50 Appendix B audits.Specialties: • Management• Quality (CQA Certified)• Six Sigma (Certified GreenBelt)• Lean Manufacturing• New Product Introduction and Quality Mangement• Vendor Development• Languages (Spanish and Brazilian Portuguese)

Listed skills include Six Sigma, Cross Functional Team Leadership, Quality Management, Lean Manufacturing, and 46 others.