· Handling and managing the entire batch, from onboarding to batch closure.· Preparing - MOMs, weekly reports, PPTs on learner development, interaction with learners and trainers, batch closing reports.· Organizing meetings with trainers and establishing expectations.· Communication on all assessments, questions about submissions, VM, learning progress.· Handled hotline and SBA calls Following assessments, retrieving non-evaluated files from IRIS and submitting them for evaluation.· Discussions with the trainer about panel sessions, mentor sessions, and VILT sessions.