Positioned to deliver leadership excellence, proven resource maximization methodology, innovative operational efficiency, cost reductions and customer relationship management.1) A “Performance Driven Professional” bringing in rare level business acumen and record of achievements developed in over 20 years.2) Sufficient experience in managing entire process operations and customer relationship with an aim to accomplish corporate plans & goals successfully.3) Used instincts, insight, judgment and timing to succeed on tough deal:4) Operations Management focusing on maximizing customer satisfaction, process compliance etc.5) Process improvement initiatives to achieve maximum efficiency in various operations.6) A strong professional demeanor and a proven ability to create, maintain and enhance client relationships. 7) Deeply knowledgeable about market, customers and competitors and able to make good business decisions based on ROI and risk assessment.8) Abilities to coordinating with internal/ external customers for running successful business operations and experience of implementing procedures and service standards for business excellence.9) Adroit in ensuring delivery of high quality services to support customer’s business needs and achieving continued high customer satisfaction from all operational users for services.10) Prudent, disciplined & self-motivated with excellent interpersonal, communication & organizational skills with proven abilities in team management and customer relationship management.11) Extensive experience in implementing and managing operations plans; proficiency in preparing and controlling operational budget.12) Excellent ability to priorities and manage multiple tasks simultaneously.13) Experience managing large projects in busy, high-risk environments.