As a telesales associate at BlackBuck, I contributed to the growth and success of one of India's largest trucking platforms. I handled voice and non-voice support for customers and drivers, providing them with timely and accurate information, resolving their queries and issues, and ensuring their satisfaction and loyalty.I am currently pursuing my MBA at NSB, Bangalore, where I am learning the skills and knowledge to advance my career in the logistics and transportation industry. I have a BA in English from the University of Kalyani, and I am passionate about communication and customer service. My goal is to leverage my telesales experience and my MBA education to become a valuable asset for any organization that values innovation, efficiency, and quality.