Manohar Kumar Email & Phone Number

Bengaluru, Karnataka, India

Bengaluru, Karnataka, India

• Generating actionable reports from CRM using advanced Excel (pivot tables, VBA, Power Query).
• Leveraging SQL and Python for data analysis and process automation.
• .Creating interactive dashboards in Tableau for real-time data visualization.
• Managing channel partner registration and driving lead generation and site visits.
• Optimizing workflows to enhance productivity and efficiency.

Bengaluru, Karnataka, India

• Worked closely with vendors to develop customized quotes based on customer needs.
• Conducted thorough market research to assess competitive pricing and strategies.
• Facilitated the onboarding and training process for potential vendors, ensuring adherence to service quality standards.
• Monitored and evaluated vendor performance, resolving escalations and managing contractual agreements.
• Implemented a rigorous selection process to assess vendor expertise and efficiency.
• Acted as the primary point of contact for customers with escalations or concerns through CEO Connect cases.

Bengaluru, Karnataka, India

• Onboarded customers, coordinating with vendors for a smooth relocation.
• Oversaw the entire shifting process, resolving customer issues promptly.
• Maintained high customer satisfaction levels and ensured a positive relocation experience.

Bengaluru, Karnataka, India

• Onboarded customers post-sales, gaining a deep understanding of their specific shifting requirements.
• Coordinated seamlessly with vendors to ensure customers had a hassle-free relocation experience, overseeing packing, loading, unloading, and unpacking processes.
• Acted as the point person during the entire shifting process, ensuring everything progressed smoothly and according to plan.
• Proactively addressed and resolved any customer escalations that arose during or after the shifting process, collaborating closely with vendors for swift solutions.
• Played a crucial role in maintaining high levels of customer satisfaction and ensuring a positive relocation experience.

Bangalore Urban, Karnataka, India

• Generated revenue of 70 lakhs with a gross margin of 38 lakhs.
• Acted as a consultant to 100 dental professionals, assisting with personalized purchases from PinkBlue.
• Coordinated orders and ensure on-time delivery by collaborating with the operations team.
• Maintained detailed client records and demonstrated expertise in dental products and equipment.

Bengaluru, Karnataka, India