Manohar Nc Email & Phone Number

Bengaluru, KA, IN

Bengaluru, Karnataka, India

• Manage 3+ Lines of Business, overseeing Inbound calls, Chat, Outbound voice, Email, and Ticketing, achieving and exceedingKPIs for both US and UK customers.
• Optimize and ownHubSpot automation, workflows, chat flows, marketing emails, and dashboards, driving efficiency and seamless execution of 15+ simultaneous initiatives, ensuring high-quality results.
• Coordinate cross-functional collaboration with Engineering, Marketing, and Finance to plan, operationalize, and launch new business initiatives, demonstrating strong project management and risk mitigation.
• Streamline project management processes, proficiently managing resources to deliver exceptional results and consistently meeting Weekly Order Growth, CSAT, and NPS targets

Bengaluru, Karnataka, India

 Serving as the primary point of contact for complaints and escalated issues, ensuring prompt and effective resolution. Demonstrating exceptional problem-solving skills to quickly and efficiently resolve customer complaints. Persuasively communicating with learners to address grievances on online platforms, including social media and consumer complaint.

Bengaluru, Karnataka, India

 Proven track record of resolving customer complaints quickly and efficiently, ensuring customer satisfaction. Skilled in convincing learners on the removal of grievances from online portals, including social media and consumer complaints. Experienced in handling legal notices by negotiating and working out agreements with customers. Proficient in.

Mumbai, Maharashtra, India

Contacted demo-taken customers to understand their needs and provide tailored solutions.Identified potential leads through effective communication and active listening.Explained curriculum details based on students' age group, ensuring a comprehensive understanding of the offerings.Closed sales on the spot using EMI and Non-EMI options, ensuring.

Mysuru, Karnataka, India

On boarded 170+ clients and generated revenue of 95+ lakhs for the company.Conducted over 500+ student counseling sessions.Handled intense inbound/outbound calls to 600+ leads per month.Managed post-sale responsibilities, including order management, loan processing, logistics, and product processing.Recognized as one of the top salespersons in the.

Mysore, Karnataka, India

Assisted in overseeing the routine maintenance schedule for all machines, ensuring their optimal functioning and longevity.Performed repairs, inspections, and adjustments as per work orders, swiftly resolving issues to minimize downtime.Conducted thorough examinations of machines to diagnose problems, dismantled and replaced defective parts, and.

B.E, Aeronautical/Aerospace Engineering Technology/Technician

Bachelor Of Engineering - Be, Aerospace, Aeronautical And Astronautical Engineering, A

Activities and Societies: Sports team