Key Result Areas • Tools managed:o SCOM2012,ELK,BMC Portal,BMTM(BMC middleware transaction Monitoring),BPPM,CA Wily,Splunk,Nagios• Responsibilities:Elastic onboarding request for Servers and storesFilebeat and Metricbeat installation on app servers and configuration of the agentsBasic understanding of fluentd and KafkaCreation of ingestion pipeline for extracting fields from logCreating watchers and new spaces as per Application team requirementCreating… Show more Key Result Areas • Tools managed:o SCOM2012,ELK,BMC Portal,BMTM(BMC middleware transaction Monitoring),BPPM,CA Wily,Splunk,Nagios• Responsibilities:Elastic onboarding request for Servers and storesFilebeat and Metricbeat installation on app servers and configuration of the agentsBasic understanding of fluentd and KafkaCreation of ingestion pipeline for extracting fields from logCreating watchers and new spaces as per Application team requirementCreating visualizations and dashboards in KibanaCreating custom rules and monitors and provisioning of new MPs in SCOM.Integration of SCOM with BPPMCU upgrade for SCOM 2012 environment.Migration SCOM 2012 environment to 2019Day to day operational tasks with the tools(patching,incidents.Work orders)BMTM upgrade from 7.2 to 8.1Agent install(servers and stores),troubleshooting for BMTM agentsCreating templates per customer requirement in BMTM.Migration of app servers to RHEL 8 from RHEL 6.Upgrade the DB from Oracle 12c to 19C(Exadata)Managing Wily for hundreds of Unix and Windows boxesCreating metric grouping, calculators and alerts in WilyAgent installation and troubleshooting for Wily serversWily upgrade from 9.7.1 to 10.7Nagios agent configuration for Unix and Windows serversCreating BPPM rules for specific ticketing and email notificationBasic knowledge of Splunk,BPPM and NagiosConfiguring monitoring in BMC portal for Unix servers.Basic knowledge of Power shell and perl scripting Show less

Key Result Areas • Tools managed:o SCOM 2007 R2,SCOM2012,BMC Patrol,BMC Performance manager,BPPM• Responsibilities:o Managing 3000+ Windows servers Monitoring through SCOM,4000+ Unix servers monitoring through BMC Patrol and PMo Creating custom rules and monitors based on customer requirement and provisioning of new MPs in SCOM.o Creating SSRS reports for performance of Windows servers, Alerts trend.o Creating and managing Power shell scripts for effective Monitoring… Show more Key Result Areas • Tools managed:o SCOM 2007 R2,SCOM2012,BMC Patrol,BMC Performance manager,BPPM• Responsibilities:o Managing 3000+ Windows servers Monitoring through SCOM,4000+ Unix servers monitoring through BMC Patrol and PMo Creating custom rules and monitors based on customer requirement and provisioning of new MPs in SCOM.o Creating SSRS reports for performance of Windows servers, Alerts trend.o Creating and managing Power shell scripts for effective Monitoring in SCOM.o Investigation of Agent and MP related incidents and investigation tickets.o Capacity planning for load balancing and addition of additional management server/gateway server.o Integration of new tools(Veeam/OEM/Shareplex) with SCOM.o Daily agent health check for non-reporting agentso Creating and managing custom views for L1o Problem management and alert reduction on a periodic basiso For documenting process for L2 for day to day activities.o Working with Microsoft to resolve unnecessary alerts, issues etco Addition of additional RSMs for BMC Portal to reduce overload.o Managing BPPM console for Unix server’s alerts.• Accountable foro Resolving support requests/issues per SLAo Application Outage & Maintenance Notificationso Logging and Tracking all support requests/issuesHighlights:• Completed the migration of new RMS server for SCOM 2007 environment• Completed the migration of SCOM 2007 to 2012.• RSM addition in portal and elements migration.• Basic knowledge of BMC Monitoring products Show less

Key Result Areas • Involved in maintaining:o SCOM 2007 R2, SCOM 2012 Installation and Configuration• Responsible for:o Managing and monitoring domain controller, group policy, Windows update as per security events and patch management system for various domains as per the datacenter based in USo Handling Tier-2 support requests for monitoring applications like SCOM 2007 R2, Iadmin and Ms change, etc.Handling Tier-2 incident and request tickets on SCCM for backup… Show more Key Result Areas • Involved in maintaining:o SCOM 2007 R2, SCOM 2012 Installation and Configuration• Responsible for:o Managing and monitoring domain controller, group policy, Windows update as per security events and patch management system for various domains as per the datacenter based in USo Handling Tier-2 support requests for monitoring applications like SCOM 2007 R2, Iadmin and Ms change, etc.Handling Tier-2 incident and request tickets on SCCM for backup failure,disk space issue,database replication issue,Software update point etc.o Migrating from SCOM 2007R2 environment to OM12 SP1 and upgrading OM12 infrastructure• Effectively handling:o Monitoring through SCOM Agent installation and SCOM MP deployment on properties production servers (handling around 200 properties for monitoring using SCOM) o SCOM Agent & MP related incidents and investigation ticketso Problem management task for repeated issue for SCOM• Accountable foro Resolving support requests/issues per SLAo Application Outage & Maintenance Notificationso Logging and Tracking all support requests/issuesHighlights:• Overseeing installation of Windows 2008/2012 Servers• Monitoring of around 150,000 servers- SCOM and OM12• Involved in handling huge database like IAdmin, MSIdentity and MSAsset for storing servers and their physical properties along with contacts and people working throughout the organization • Managing a self-service monitoring tool to support the monitoring through automatic agent installation and MP installation by the property to avoid dependency-SSMON Show less