* Leading a service team of 10 Engineers East & North East India, Chhattisgarh, Part of UP & MP.* Technical Support, Customer Support, Move to field work.* Selling CRM, Consumables, Accessories of “Elemental Microanalysis Lab. UK.” * Service Selling business ( AMC & Spare Business). Achieved Rs. 4 Crores business in last year.* Ensure to customer of Engineer visit within 48 hours based on their demand. * Work closely with Sales Team & attend Sales visit. * Responsible for handling all customer inquiries & communication. * Responsible for payment collection of Sales & Service for East Zone.Technical Support on : Parr USA make : Bomb Calorimeter, Reactor.Cylab Make : TGA, Carbon - Sulphur Analyzer, Ash Fusion Tester (AFT ).NC Technologies : CHNS AnalyzerAqualab Franch make : Online Water Quality Analyzer -Stac2

Look after Service : ** Responsible for Service, Customer Support & Spare Business. ** Installation, Demonstration- Maintenance- Repairing for below products manufactured by Shimadzu- Japan:1> UV spectrophotometers with accessories ISR, TCC.2> Atomic Absorption Spectrophotometer with accessories GFA, HVG, Auto Sampler, Auto Atomizer. 3> FTIR with Accessories DRS, ATR, Liquid Cell. # Installation, Demonstration- Maintenance- Repairing for below products manufactured by Memmert- Germany :• Hot Air Oven• Vacuum Oven• Water BathAlso working on :• Compliance Software – LabSolutions DB.• Spectrofluorometer.• Thermal Analyzer. ** Customer Support : Lead the Engineers and ensure customer to attend the service call within 2 days and provide best services. Customer have faith on Toshvin Support. ** Service & Spare Business : Now a days service dept is linked with Service business. Toshvin Service Kolkata business has been increased from 50 Lakhs to more than 2 crores during my working period.

Working area: Servicing & Maintenance and managing Service Dept for Eastern Region of below items: 1> Grabner Instrument ( Austria ) make- Diesel & Gasoline Analyzer ( RON, MON, Cetane value), Mini distillation Analyzer, Mini Flash point Analyzer.2> Petrotest Instruments ( Germany ) make- Automatic Distillation Unit, Flash Point Analyzer, Oxidation Stability Tester, Viscosity Meter – for petroleum products.3> Precisa Gravimetrics AG (Switzerland) make – TGA ( Thermo Gravimetric Analyzer for 12, 19 and 29 sample analysis ) for coal, coke, food application.4> AMETEK Process Instruments ( USA) make- ED-XRF ( model –PHOENIX II)

WORKING AREA : Commissioning ,Installation & Training, Maintenance, Troubleshooting & Repairing of following instruments:1> Xenemetrix, ( Old name- Jordan Valley) Israel make EDXRF. 2> SKYSCAN, Belgium make Micro- CT.3> PROGRESION, USA make NMR ( Nuclear Magnetic Resonance) Responsible for Service department & Communication to Principal Co & Customer

WORKING AREA : Commissioning ,Installation & Training, Maintenance, Troubleshooting & Repairing of following Analytical Instruments for the Eastern Region of India.: 1. GBC, Australia made Atomic Absorption Spectrometers (AAS ) with accessories Hydride Generator & Graphite Furnace: Models- AVANTA Series, Ultra-Z, & GBC- 902, 904, 906, 932 Series2. GBC, Australia make UV-Visible Spectrometers: Models-GBC- 911, CINTRA Series.3. Horiba JY, France make Inductive coupled Plasma ( ICP ) Spectrometer. 4. Oxford, UK make EDXRF.

WORKING AREA : Customer Support, Testing & Repairing of Warranty products, Installation of Peripheral Devices & Technical Support , Reporting to Head office Co-ordination with H.O- IT Division .Repairing Items:CD-ROM DRIVE, CD-WRITER, PC-DVD DRIVE, GVC MODEM, FDD, SMPS, MICROTEK SCANNER, MOTHER BOARD, PRINTER.

Worked as Electronic Engineer in the field of Environment in Superintendence Co. of India Pvt. Ltd. for project work in NTPC/VSTPP, Sidhi, MP.WORKING AREA : Servicing & Maintenance of the Sophisticated Environment S.A, France made Microprocessor based Analytical Instruments and daily reporting, Data maintenance. List of Machines:1> AF –21M : For SO2 ANALYSER2> AC-30M : For NO2, NOX ANALYSER 3> IM-30 : PRINTER (For Metal Coated Paper)4> PPA-60 : SPM MONITOR (for dust measurement)5> APM 451 : RESPIRABLE DUST SAMPLER6> DYNALAB WIND MONITORS: DWM 8700