-experience in troubleshooting of IPT/Desktops/Laptops/Servers/Switches Hardware,Network cabling and enterprise applications.-familiarity with Windows 10 support, Microsoft Office 365 troubleshooting experience,Laptops, Smartphones,Audio and Video devices.-Drives IT related functions and projects as requested that are not limited to daily IT Support.-Good understanding of financial concepts for creating needs assessments, budgets, AR and forecasting.-In-depth understanding of Microsoft Internet Explorer, Adobe Acrobat & Reader, Antivirus and, Cisco IP telephony, Cisco and Microsoft VPN, Apple OS and hardware experience-Troubleshoot advance manufacturing hardware and software issues courteously and expeditiously.-Appropriately handle and track customer support requests via phone, e-mail, voice mail, IM, and in person.-Maintain daily IT operations within the office. - IT E-waste management and disposal -Prepare and hold annual audit for CR/DR Plan and Escalates complex issues to senior level team members.-Facilitate on-site networking infrastructure tasks related to network/servers as per standard SOP's.-Track and maintain end-user technology equipment, accessories, and network hardware.-Evaluate emerging technologies and software lifecycles for compatibility with current systems.-Provide support of various manufacturing critical process and make it standard in IT .-Participate in the On-Call support rotation as needed.-Work with global teams across multiple geographies and time zones and operating shifts.-Provide virtual support to remote users and host monthly knowledge sharing meeting with-in team.-Responsible for end users’ desktops security patching and QSM activity for servers.-Preparing and maintain IT process (CR/DR) and data privacy policy documentations for IT Quality Audit.-Represent technical bridge between technology groups and business units.-Participate in a 24x7 oncall rotation supporting all executives.

Domain Knowledge in Greenfield IT Infra Projects, Datacenters, Vendor Management, Software’s, Financial and NOC projects. Focused and committed at work and understanding of the organization’s goals and objectives. Develop, configure and support solutions that meet business needs and align with business technology standards. Performs a variety of key technical duties and activities. Participates in projects to improve overall process and technical efficiency.

Green Field - Project Coordinator.Build world class standard data center provisioning dual power source, Internet circuit, backup power inverter, centralized AC cooling and monitoring, installing HP/Dell Servers, Cisco Switches, routers, wireless devices, EMC Storage, Avamar backup, network/server/storage racks and alignment, network cabling management and network designing improvements. Provisioning fiber connectivity for long distance area with in manufacturing plant area. enabling security surveillance camera system. procurement and negotiate hardware cost with vendors.

Worked as a backup data recovery solutions.