Work Profile* Handling General Motors Account, Sales& Product Training requirements independently * Engage with client on an end-to-end basis to understand Training Content Requirements & to develop Content Work Schedule & finalize an effective Feedback Mechanism* Content Customization as per specific needs of Client (Especially a mix of Soft Skills & Product Knowledge)* Conduct Market Research for better positioning of Products into the Market & develop a Sales pitch to facilitate Sales force to achieve the Sales Target . * Conduct Train the Trainer Sessions to boot the Trainers on Specific Training Modules & their delivery* Propose Training Type (Activity Based, Case Study Based, Lecture Based, etc.) & Training Pattern (Classroom Training, Handholding, Combination of Both, etc.)* Conduct Mystery Shopping & Tele- Mystery Calls to understand the Gap between 'Learning & Application' of knowledge & Skills gained by participants in the Training Sessions * Delegate responsibilities to Team Members to meet Time Deadlines & Quality of ContentAdditional Responsibilities* Training Logistics Management (Confirmation of arrival of Training Aids & Tools at Training Location, Facilitation of Training Feedback by Trainer & Participants, Assisting Trainer in Training Delivery, etc.)* Assist Training Mangers in developing Training Feedback Presentations & Analysis Reports* Assist Training Managers in Training Forecast & PlanningClients * General Motors, Mahindra & Mahindra, Tata Motors, Nissan, CastrolKey Achievement* Awarded the Star of the Month for April 2008

Project Title* To create a Skill Matrix for performance evaluation of employees and SOP Manual for Machine HandlingSynopsis* Created a Skill matrix for the Performance Evaluation of Production Floor Employees * Developed an SOP Manual for Safe & Scientific use of Machinery of every Production Department on the basis of feedback taken from the Production Staff & Research done on Safer Work Practices used by other manufacturersAdditional Responsibilities* Assisted the Plant HR Department in Daily Activities (Grievance Handling, Vendor Relationship, etc.)* Worked with the Management & Workers on successful Implementation of 5S* Started a Library & Re-creational facility with permission of Plant Head in the benefit of workforce

Work Profile* Assist Fedex Customers with Website Navigation while booking a shipment through Fedex.com