Manoj Krishnan Email & Phone Number

Gurgaon, India

 Engaging various engineering teams, product line managers and product owners to transform concepts and high-level requirements into optimized test coverage and enhanced customer experience. Collaborating closely with multi-disciplinary teams throughout the release cycle to ensure thorough test coverage, in compliance with requirements and functional specifications. Developing test strategies for Ciena’s MCP product primarily, packet services and infrastructure along with detailed testing of Network elements like Ciena Packet devices, 6500 devices. Involved in test planning via Testrail and defect analysis through Agile JIRA. Investigating software defects and highlighting critical issues that can have potential customer impact and consult with software development engineers in finding resolution or to address problems related to specifications and/or test plans/procedures. Collaborating with QA peers in In-scrum and RQA team for end-to-end completion of the test cycle Mentoring QA peers of the team whenever required.

Chennai

 Functional testing of Radio, ISDN and ATM Mediation to ITI NMS Involved in different SDLC phases for Inventory Management system Sanity, functional and Load testing of Platform Migration  Onsite support, performing system, integration and user acceptance testing. Coordinating with onsite people and interacting in Clients sessions. Help to resolve technical issues associated with product implementation and Customer Support.

New Delhi

 The system, load testing and acceptance testing of ATM switch (network side) and Hipath (user side), Router/Switch Microwave server and NMS management (HP-Unix). Worked on various Transmission line products (PDH, SDH/SONET, optical fiber and radio) Handled successfully the Network expansion activities of ITI's Umbrella Network Management. Functional Testing, Commissioning, Operation & Maintenance of Satellite IDU and ODU (Viasat, Atlanta) Helped to resolve technical issues associated with Commissioning, Operation & Maintenance. Onsite visits, hardware troubleshooting, and local system upgrades.

M.Tech, Quality Management, A Grade

Post Graduation Diploma In Information Technology, It, A Grade

Bachelor Of Engineering (B.E.), Electronics And Communication Engineering, First Class(Hons)