Herbalife is a global company having operations in 90+ Countries. Herbalife uses oracle ERP system which is used to manage ordering, supply chain and Financials transactions. I am part of oracle enterprise application global team responsible for Implementing, Supporting new features in Oracle Finance areas and Integrating oracle with 3rd Party system for various business functions and support the operations. My Key areas of work in Oracle Financial modules ( GL, AP, AR, Cash Management, I-expense, Purchasing) , Vertex Tax engine, Oracle Integration via Fusion Middleware.

Served as liaison between internal and external customers and the development team.Implemented the GST/Tax across many countries like Malaysia, Vietnam, Cambodia & India.Contributing to production support for vertex tax engine for all APAC countries and able to deal with all complex tax requirement for India independently.Strength: - EB TAX and Vertex- Production support on Finance & Supply Chain modules Requirements Gathering Interpersonal skills : The ability to co-ordinate with various non-technical managers to understand complex, dynamic business rules/process and then create detailed, specific and comprehensive documentation.Solutions Provider: Act as a solutions provider by engage Business users to support all necessary clarification for the Project Team, Developer Team and Production Support Team to design and implement an effective solution.Apt knowledge of all the Functionalities of the User systemsCreate and present key requirement artefacts:• Scope Documents• Use Cases• Detailed specification of key Business Rules• Activity Diagrams• Business Process Mapping Diagrams and Documentation• Application Gap analysisCommunicated and interacted on a regular basis with the project manager and development team on system maintenance and enhancements.

Served as liaison between internal and external customers and the development team.Implemented the GST/Tax across many countries like Malaysia, Vietnam & Cambodia.Contributing to production support for vertex tax engine for all APAC countries and able to deal with all complex tax requirement for India independently.Strength: - TAX - Production support on Supply Chain modules Requirements Gathering Interpersonal skills : The ability to co-ordinate with various non-technical managers to understand complex, dynamic business rules/process and then create detailed, specific and comprehensive documentation.Solutions Provider: Act as a solutions provider by engage Business users to support all necessary clarification for the Project Team, Developer Team and Production Support Team to design and implement an effective solution.Apt knowledge of all the Functionalities of the User systemsCreate and present key requirement artefacts:• Scope Documents• Use Cases• Detailed specification of key Business Rules• Activity Diagrams• Business Process Mapping Diagrams and Documentation• Application Gap analysisCommunicated and interacted on a regular basis with the project manager and development team on system maintenance and enhancements.

Served as liaison between internal and external customers and the development team.Implemented the GST/Tax across many countries like Malaysia, Vietnam & Cambodia.Contributing to production support for vertex tax engine for all APAC countries and able to deal with all complex tax requirement for India independently.Strength: - TAX - Production support on Supply Chain modules Requirements Gathering Interpersonal skills : The ability to co-ordinate with various non-technical managers to understand complex, dynamic business rules/process and then create detailed, specific and comprehensive documentation.Solutions Provider: Act as a solutions provider by engage Business users to support all necessary clarification for the Project Team, Developer Team and Production Support Team to design and implement an effective solution.Apt knowledge of all the Functionalities of the User systemsCreate and present key requirement artefacts:• Scope Documents• Use Cases• Detailed specification of key Business Rules• Activity Diagrams• Business Process Mapping Diagrams and Documentation• Application Gap analysisCommunicated and interacted on a regular basis with the project manager and development team on system maintenance and enhancements.

End to end communication with end usersDefine the Gap analysis for business flow.Requirements Gathering Ticketing tools like BMC, Service now and in house toolsProduction support and maintenance in various Oracle Modules like PO, OM, Inventory, AP, AR, GL and custom modulesRegistering Responsibility, Request Group, PL/SQL Stored Procedures and Custom Reports in apps as a part of AOL Registration.Good functional understanding of Order to Cash (OTC) Cycle.