Manoj Kumar Email & Phone Number

I am a CX-Associate at Pickyourtrail, a leading online travel platform that offers customized vacation packages. I graduated with a Bachelor of Business Administration from Ramakrishna Mission Vivekananda College in May 2022, where I learned the fundamentals of business management, marketing, and finance. My core competencies include customer service, communication, problem-solving, and teamwork.As a CX-Associate, I handle customer inquiries and provide support through chat interactions. I use my customer service skills to resolve customer queries and address their needs, ensuring a satisfactory experience for them. I also make pre-trip calls to customers and set the right expectations for their itinerary. I collaborate with the travel experts and the operations team to ensure the smooth execution of the travel plans. I am motivated by the opportunity to help customers create memorable travel experiences and to learn from the diverse and dynamic team at Pickyourtrail. I bring a fresh and enthusiastic perspective to the customer support role, as well as a passion for travel and a willingness to learn.