I am a result driven Commercial Operations professional with over 31 years of experience inclusive of over 25 years of experience in the Gulf in designing and executing primary qualitative and quantitative market research projects, including defining the research objectives, framing critical business questions, developing market research approach, managing the study through vendors or internally, analyzing data in Retail and Distribution industry.I effectively identify issues and take appropriate actions to resolve them while keeping vendor and financial constraints. My bottom-line driven skills encircle in listening and understanding the company’s needs and formulating the tactical action plan to achieve results.During my professional stint, I gained experience in managing improvement initiatives, developing, and leading high-performing teams, and internal processes. I have a proven track record as a company growth leader, with expertise in managing retail operations through strategic and creative planning to increase customer traffic and revenue. I have an outstanding ability to build and expand the worldwide retail brand across GCC by partnering with new businesses, as well as demonstrated strengths in establishing systems and procedures for the successful administration of retail and distribution operations.I have experience in managing and developing distribution networks, as well as managing inventories, merchandising, shrinkage, vendors, logistics, resources, and operations. I have a high level of competence in managing retail operations, such as customer facilitation, stock management, and maintaining a mnimal balance quantity of each product, as well as in designing distribution and channel performance development.My judicious proficiencies acknowledge a well-defined skill in defining, applying, and driving the use of patterns, best practices, and standards. People Engagement Professional, with an ability to foster a collaborative professional network with cross-functional teams while ensuring an employee-centric approach and addressing priorities as well as delegating and prioritizing complex tasks effectively to track and ensure compliance with deadlines.Feel free to drop a line at: mkumarretail@gmail.com
Listed skills include Visual Merchandising, Purchasing, Key Account Management, Retail, and 25 others.