Manoj Kumar Email & Phone Number
Who is Manoj Kumar? Overview
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Manoj Kumar is listed as Working as Team lead at Paytm Business Analytics Team at Pine Labs, a company with 1712 employees, based in Noida, Uttar Pradesh, India. AeroLeads shows a matched LinkedIn profile for Manoj Kumar.
Manoj Kumar previously worked as Senior team leader at Pine Labs and Business Analyst Team Lead at Paytm. Manoj Kumar holds Bachelor Of Arts - Ba, Art/Art Studies, General from Delhi University.
Email format at Pine Labs
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About Manoj Kumar
Experienced and dedicated Customer service department (Partner Management) and Data Analyst with 10+ years of experience. Dynamic and results oriented professional with a background in BPO Operations, seeking a position in the Service Industry. Self-starter with excellent problem-solving skills and a strong orientation in ensuring customer services, thrive on challenges and quickly adapt to new environments and responsibilities. Hardworking, Approachable and Transparent style of working. Strong work ethics and positive attitude with Self-Motivation.Adept at receiving and monitoring data from multiple data streams.Bringing forth the ability to synthesize quantitative information and interact effectively with colleagues and clients.Proven track record of generating summary documents for senior management for monthly and quarterly audit and compliance reporting. Worked on creating multiple dashboards
Manoj Kumar's current company
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Manoj Kumar work experience
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Business Analyst Team Lead
Provided data reporting Solutions to the Business & the technical community using SQL querying on HIVE & Big Query to enable team gain insights into various parts of the business.Data Extraction using HIVE, analyzing historical data coming up with detailed insights on improving defined KPIs also ensuring fuller utilization of resources
Senior Associate Vendor Management
- Vendor Management PAN India.
- Partner selection, due diligence, signing the contract, on boarding, induction, facilitating hiring and handholding of the partner during the cool off period.
- Partner management, performance tracking & review
- Reward & recognition, engagement program with partner team.
Operations Associate Vendor Management
- Vendor Management PAN India.
- Partner management, performance tracking & review.
- Reward & recognition, engagement program with partner team.
- Ensuring dashboards are published and performance reports are shared with the CEOs Office
Senior Associate
- Joined Aircel Limited in CSD Team handling Operations and MIS in August 2007.In the above capacity managed the inbound call center operations for Aegis BPO for various telecom & consumer durable customer.
- Customer / Client related - Responsible for delivering on all quantitative and qualitative Client KPI and meeting the required targets in terms of service levels, call abundancy, customer satisfaction scores, call.
- People related – Managing and controlling shrinkage and attrition for the process across levels
Management Information Systems Specialist
- Joined Ienergizer as a MIS Executive in June, 2017. Preparing the daily MIS reports for various verticals. Also making some Analysis reports which benefited the operation in saving revenue.
- Sending Daily Basis MIS reports to respective heads.
- Prepares the Agent Productivity report of various circles on daily basis.
- Making half hourly report – Process wise and consolidate.
- Prepares various dashboard like skill Set wise Calls Dashboard, TL & AM absenteeism report
Colleagues at Pine Labs
Other employees you can reach at pinelabs.com. View company contacts for 1712 employees →
Angshuman Kashyap
Colleague at Pine LabsBengaluru, Karnataka, India, India
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AJ
Arpit Jain
Colleague at Pine LabsIndore, Madhya Pradesh, India, India
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VP
Ved Prakash .
Colleague at Pine LabsNoida, Uttar Pradesh, India, India
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NJ
Nitin Jain
Colleague at Pine LabsMumbai, Maharashtra, India, India
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HS
Harish Singh Rana
Colleague at Pine LabsNoida, Uttar Pradesh, India, India
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SK
Saran Kumar
Colleague at Pine LabsIndia, India
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KP
Kaveri Panigrahi
Colleague at Pine LabsMumbai, Maharashtra, India, India
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PS
Puspita Samasi
Colleague at Pine LabsBengaluru, Karnataka, India, India
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SR
Sanjeev Rai
Colleague at Pine LabsIndia, India
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SZ
Sayyed Zaheer
Colleague at Pine LabsAurangabad, Maharashtra, India, India
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Manoj Kumar education
Frequently asked questions about Manoj Kumar
Quick answers generated from the profile data available on this page.
What company does Manoj Kumar work for?
Manoj Kumar works for Pine Labs.
What is Manoj Kumar's role at Pine Labs?
Manoj Kumar is listed as Working as Team lead at Paytm Business Analytics Team at Pine Labs.
Where is Manoj Kumar based?
Manoj Kumar is based in Noida, Uttar Pradesh, India while working with Pine Labs.
What companies has Manoj Kumar worked for?
Manoj Kumar has worked for Pine Labs, Paytm, Aircel, and Ienergizer.
Who are Manoj Kumar's colleagues at Pine Labs?
Manoj Kumar's colleagues at Pine Labs include Angshuman Kashyap, Arpit Jain, Ved Prakash ., Nitin Jain, and Harish Singh Rana.
How can I contact Manoj Kumar?
You can use AeroLeads to view verified contact signals for Manoj Kumar at Pine Labs, including work email, phone, and LinkedIn data when available.
What schools did Manoj Kumar attend?
Manoj Kumar holds Bachelor Of Arts - Ba, Art/Art Studies, General from Delhi University.
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