Manoj Kumar Email & Phone Number

Sharjah, United Arab Emirates

• To follow up and collect on all overdue, delinquent portfolio.• Negotiate with customer for settlement to bring them out with bank need.• Meet targets set on flow and delinquency rates• Handle number of call/contact (as per department set targets) & follow-up with customer’s who made commitment promise to pay• Act on Collection Reports initiated by Supervisor after his review and comments.• Prepare proposal and settlement letter for customers.• Request client to… Show more • To follow up and collect on all overdue, delinquent portfolio.• Negotiate with customer for settlement to bring them out with bank need.• Meet targets set on flow and delinquency rates• Handle number of call/contact (as per department set targets) & follow-up with customer’s who made commitment promise to pay• Act on Collection Reports initiated by Supervisor after his review and comments.• Prepare proposal and settlement letter for customers.• Request client to initiate for filing police case/ civil suit.• Entrust to go on field for arresting debtors or normal visit with debtors or management.• Ensure all field collection & visits are coordinated properly.• Identify un-contactable/skip customers and redirect these for filed visits.• Follow-up with employers for employee status, delay or no salary transfer/ESOB and follow up new documents, salary transfer (PF and SBF customers).• Send out confirmation letters to employers to confirm employment status and establish contact with the customer.• Send collection standard letters /SMS/Emails to un-contactable customers.• Manged staff accounts in their absence and provide good productivity.• Strong in handle – hard calls & collected from overseas customers.• Provide team leader / assistant manager with feedback on: Market Information and Acceptance criteria; as well as any other important information which will help streamlines the process & reduces credit risk. Show less

Abu Dhabi, United Arab Emirates

• Generate new business and leads by canvassing and cold calling and referrals.• Skilled in Customer Service, Cross selling interacting with clients, achieving targets and maintaining good customer relations for effective cross selling bank products. • Proficient in handling the entire banking operations entailing processing of accounts, SME, Unsecured loans, KYC, handling various accounts & its functioning & providing the basic banking facilities to the account holders.• Sourcing… Show more • Generate new business and leads by canvassing and cold calling and referrals.• Skilled in Customer Service, Cross selling interacting with clients, achieving targets and maintaining good customer relations for effective cross selling bank products. • Proficient in handling the entire banking operations entailing processing of accounts, SME, Unsecured loans, KYC, handling various accounts & its functioning & providing the basic banking facilities to the account holders.• Sourcing new to bank & existing customers for SME Business Loans, Facilities and other financial products of Bank.• Review & verify documents of the team for submissions.• Co-ordinate with processing team, Credit department & CAD for Disbursements.• Hard-core Sales involving face to face customer interaction.• Develop and maintain key customer relations.• Generating business & leads through calling and References• Perform all sales related activities from lead generation to closer of application.• Ensure customer sales, service and satisfaction.• To perform fast and effective telephone inquiry and order processing.• Answer customer quires through telephone and email in timely manner.• Prepare documents and reports on monthly and weekly basis.• Handle customer complaints with complete satisfaction.• Maintain and manage a complete database.• Cross Sale of :--Credit cards , Insurance & Salary accounts and current accounts(CASA)Ensure that given targets are met. Show less

Abu Dhabi, United Arab Emirates

• Generate new business enquiries and leads by canvassing and cold calling and referrals.• Sourcing new to bank & existing customers.• Hardcore Sales involving face to face customer interaction.• Develop and maintain key customer relations.• Generating business & leads through calling and References• Daily calls to customers for loan promotions and new credit cards.• Perform all sales related activities from lead generation to closer of application.• Ensure customer… Show more • Generate new business enquiries and leads by canvassing and cold calling and referrals.• Sourcing new to bank & existing customers.• Hardcore Sales involving face to face customer interaction.• Develop and maintain key customer relations.• Generating business & leads through calling and References• Daily calls to customers for loan promotions and new credit cards.• Perform all sales related activities from lead generation to closer of application.• Ensure customer sales, service and satisfaction.• To perform fast and effective telephone inquiry and order processing.• Answer customer quires through telephone and email in timely manner.• Prepare documents and reports on monthly and weekly basis.• Handle customer complaints with complete satisfaction.• Maintain and manage a complete database. Show less

Abu Dhabi, United Arab Emirates

• Generate new business enquiries and leads by canvassing and cold calling and referrals.• Sourcing new to bank & existing customers.• Hardcore Sales involving face to face customer interaction.• Develop and maintain key customer relations.• Generating business & leads through calling and References• Daily calls to customers for loan promotions and new credit cards.• Perform all sales related activities from lead generation to closer of application.• Ensure customer… Show more • Generate new business enquiries and leads by canvassing and cold calling and referrals.• Sourcing new to bank & existing customers.• Hardcore Sales involving face to face customer interaction.• Develop and maintain key customer relations.• Generating business & leads through calling and References• Daily calls to customers for loan promotions and new credit cards.• Perform all sales related activities from lead generation to closer of application.• Ensure customer sales, service and satisfaction.• To perform fast and effective telephone inquiry and order processing.• Answer customer quires through telephone and email in timely manner.• Prepare documents and reports on monthly and weekly basis.• Handle customer complaints with complete satisfaction.• Maintain and manage a complete database. Show less

Bengaluru, India

• Generating business & leads through Builders, BSA, DSA and References.• Mortgages, Home Loan and LAP are main focus in the market.• Building relationship with various builders, developers and realtors.• Selling & Marketing of various Mortgages & Home Loan Products.• Establishing corporate tie-ups for leads generation & converting.• Conductive promotional activities to enhance revenue and increase sales.• Regular survey in the market for upcoming and under construction… Show more • Generating business & leads through Builders, BSA, DSA and References.• Mortgages, Home Loan and LAP are main focus in the market.• Building relationship with various builders, developers and realtors.• Selling & Marketing of various Mortgages & Home Loan Products.• Establishing corporate tie-ups for leads generation & converting.• Conductive promotional activities to enhance revenue and increase sales.• Regular survey in the market for upcoming and under construction projects & properties.• Sourcing the high profile and corporate client and LRD all types of mortgages.• Ensuring to give a higher level of customer satisfaction.• Achieve the targets • Cross Sale of :-- Personal loan, Credit cards , Insurance & Salary accounts and current accounts(CASA Show less

Master Of Business Administration - Mba, Finance And Marketing

Bachelor'S Degree, Business/Commerce, General, A