Manoj Kumar Bhati Email & Phone Number

New Delhi, Delhi, India

New Delhi Area, India

 Manage and configure Lotus Notes client (Ver. 8.5.2 and IBM Notes 9.0) to user’s computer. Install & configure MS Dynamics Ax ERP application on users system. Monitor and maintain Symantec antivirus server policies, Security Update and patches.  Monitor and Maintain Kaspersky Endpoint security server policies, Security Update and Patches. Experience of Installation and Configuration Windows 2003, 2008, 2012 Server, and MAC OS. Troubleshoot hardware, software and Networking related Issues.  Troubleshoot and Configure Microsoft Outlook & Outlook Express. Install Operating System, LAN printer configuration , Hardware Device & Drivers, Responsible to take users Data Backup periodically.  Doing root cause analysis and Troubleshooting of all OS, Hardware & Software’s errors.  Manage & Configure LAN/WAN & WI-FI Router, Switch Network.  Working on Call Management System & Handling HW installation, Networking. Mail System Troubleshooting in IBM Lotus Notes 9.0, windows mail and Lotus Notes 8.5.2, 3, Lotus Traveler. Responsible for monthly performance report. Experience in LAN/WAN Installation & Troubleshooting. Experience of Installation & Configuration of ADSL & WI-FI Router.

Wwf India, Delhi

• Install, upgrade, support and troubleshooting windows 7, Windows 8 and Microsoft Officeand any other authorised desktop applications• Install, upgrade, support and troubleshoot for printers, computer hardware and anyother authorised peripheral equipment• Performs general preventative maintenance tasks on computers, laptops, printersand any other authorised peripheral equipment• Performs remedial repairs on computers, laptops, printers and any otherauthorised peripheral equipment• Customize desktop hardware to meet user specifications and site standards• Performs work in compliance within specified warranty requirements• Returns defective equipment/parts to maintenance inventory, documents customerrepairs, maintains and restocks assigned parts inventory to insure proper spareparts levels• Safely package equipment for branches and arrange for the transport of theequipment• Responsible for monitoring, operating, managing, troubleshooting and restoring toService any terminal service client, personal computers (PC) or notebooks that hasauthorized access to the network• When the restoration is beyond the scope of the computers, laptops, printers andany other authorised peripheral equipment the Desktop Support Engineers willescalate the issue/problem to proper tier 3 support team member• Develop trends by monitoring and analysing incoming calls, problems and supportrequests

Pgdis - Post Graduate Diploma In Information Security, Computer And Information Systems Security/Information Assurance

Bachelor'S Degree, English Language And Literature/Letters

Pursuing:- Mscis : Master Of Science(Information Security), Network Security, Cyber Security, Policy, Standards And Laws, Application And Business Security