Manoj Kumar Mohan

Manoj Kumar Mohan Email and Phone Number

Sr. Director Customer Service & Site Leader @
Manoj Kumar Mohan's Location
India, India
About Manoj Kumar Mohan

Manoj Kumar Mohan is a Sr. Director Customer Service & Site Leader at MACH.

Manoj Kumar Mohan's Current Company Details
MACH

Mach

Sr. Director Customer Service & Site Leader
Manoj Kumar Mohan Work Experience Details
  • Mach
    Manager Operations
    Mach Feb 2009 - Present
    MACH connects and monetizes the telecom world. It provides its 740 + operator customers with roaming, interconnect, messaging, and direct billing solutions, all integrated with its $10bn / year operator settlement capability. We are the largest provider of data and financial clearing solutions for wireless roaming and operate the globe’s largest and fastest growing open connectivity roaming hub, Link2One. We insert the operator in the content and application value chain and serve the reseller and wholesaler community with our A2P messaging solutions. Headquartered in Luxembourg, MACH has offices in 12 countries and employs more than 1,000 people worldwide. Our customers include Orange, Telefonica, T-Mobile, Telus, Verizon Wireless and Microsoft, as well as enterprise messaging customers like KLM. For more information, visit www.mach.com. MACH is recruiting! For details of the exciting job opportunities at MACH, please visit http://www.mach.com/en/About-us/Careers/Job-OpportunitiesSpecialtiesWireless Roaming Hub, Data Clearing, Financial Clearing, Mobile Applications, Mobile Messaging, Inter-Standard Roaming, NRTRDE, Fraud Protection, SMS Hub, WiMAX Hub
  • Ibm
    Operations Manager (Hr Delivery – Hris)
    Ibm Sep 2008 - Feb 2009
    IBM India Pvt LTD., - BPD ( Business Process Delivery) is responsible for delivery of IBM's BTO offerings, which include finance & administration, customer relationship management (CRM), human resources and supply chain management (SCM).
  • Ibm
    Operations Manager (Hr Delivery – Hris)
    Ibm Sep 2008 - Feb 2009
    IBM India Pvt LTD., - BPD ( Business Process Delivery) is responsible for delivery of IBM's BTO offerings, which include finance & administration, customer relationship management (CRM), human resources and supply chain management (SCM).
  • Symphony Marketing Solutions
    Associate Manager Operations (Europe Delivery)
    Symphony Marketing Solutions Nov 2007 - Sep 2008
    Symphony Marketing Solutions provides technology-enabled marketing services and solutions, leveraging a multi-shore delivery model capable of delivering full scale transformational outsourcing. We focus on Advanced Analytics, Business Intelligence and Data Management/Integration. We continuously strive to deliver unsurpassed insight to sales and marketing information at a fraction of traditional costs. Over 1,200 professionals provide Transformational Outsourcing and Technology Solutions in Marketing Analytics worldwide, making SMS one of the largest players in its sector.SpecialtiesMarket Research, Analytics, Predictive Modeling
  • Symphony Services
    Team Leader
    Symphony Services Jun 2005 - Nov 2007
    Symphony Service Corp. is the only global specialist providing software product engineering outsourcing services that enable clients to achieve outcome certainty. ISV’s, software-enabled businesses, and companies whose products contain embedded software partner with Symphony Services to achieve their business goals: from improving product line revenue to raising customer satisfaction, increasing product innovations and reducing time-to-market. The company helps clients drive unparalleled innovation while bringing predictability to costs, schedules and quality of the outsourced engineering process. Symphony Services’ capabilities across the full product development lifecycle maximize the ROI for client engineering organizations while delivering market-leading products in Telecom, Healthcare, Energy, Automotive, Electronic Components, Financial Services and Internet Commerce. The company’s risk-reward partnership models and focus on transparent, metrics-driven value delivery ensures complete alignment with clients’ business and R&D objectives. Utilizing an approach centering on a repeatable, industrialized process that drives productivity across all client engagements while guaranteeing business outcomes, Symphony Services is helping its clients successfully release over 1,200 software products annually. Leveraging the product DNA and superior intellect of its people, the company’s approach leads to superior engineering on-time, on-budget, outcome certainty guaranteed. Symphony Services is headquartered in Palo Alto, Calif., with facilities in North America, India, Europe and China.SpecialtiesSoftware Product Engineering Services, Commercial Grade Software, Embedded Systems and Software, Strategic Consulting, OPD, SOA, SaaS, Product Line Management, Enterprise, Storage, Telecom, Globalization, Architecture, Quality, QA & PSR Testing
  • America Online
    Asst. Coach
    America Online May 2004 - Jun 2005
    America Online Inc., is the world leader in Interactive Services, Web Brands, Internet Technologies and E-Commerce Services. Part of the Time Warner Group, the organization has over 20 million members worldwide. America Online has built the largest and most engaged audience in the online world with services that reach across all connections. AOL India is the largest of AOL's nine global contact centers. The center, which opened in 2002, has grown to an employee population of 1800 strong. A 24/7 operation, AOL India, is a totally inbound contact center, providing customer acquisition and support services to its global customers. Service Types:•Business Process Outsourcing (BPO)•Inbound Customer Contact Center Services•Inbound Customer Contact Center Services - Chat•Inbound Customer Contact Center Services - Voice•Technical Support

Frequently Asked Questions about Manoj Kumar Mohan

What company does Manoj Kumar Mohan work for?

Manoj Kumar Mohan works for Mach

What is Manoj Kumar Mohan's role at the current company?

Manoj Kumar Mohan's current role is Sr. Director Customer Service & Site Leader.

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