Accounts Payable|| SAP Concur & AppZen Expense Auditor | Travel & Expense management | Concur Support(SME) | SOX Reports| Corporate card program Admin |Accounts Payable Specialist IInvoice Processing (PO & Non PO) T&E Compliance Auditing Expense Reports (English Speaking & Non English speaking countries) Implemented Concur application for North America & Europe countries.Testing expense reports working as per company policy & guidelines.Writing reports in Cognos and automating the report to avoid manual work.Preparing SOX report for KPMG.Corporate Card management such as approval, assignment, Cancellation.Handing payment query's by checking the payment status in SAP.Having calls with American Express and Bank of America regarding policies & payment issues.Resolving issues with ticketing system BMC & Chat support.Implemented RPA to avoid manual reporting work.Reporting WW Employee Non-Cash Awards data to AP team for taxation.Preparation of yearly Mileage report for Corporate Social Responsibility.Sending Concur accrual reports which are not posted in SAP.Reconciliation of outstanding Corporate Card balances.Allocate the volumes to the team, Updation of daily metrics and other documentation files.Checking the genuineness of the expenses claimed by the users and working with employees if there any discrepancies.Auditing of extracted expense reports as per company policies and guidelines.Having experience in Pre Pay & Post Pay Audit of Expense reports.Supporting North America, European & Asia customers using E-mail, calls & BMC ticketing.Monitoring the Aging & team queries on process related issues.Preparing the weekly & Monthly reports and analyze the gaps and provide the resolution.Having Dashboard calls Bi-weekly with onshore team and sharing the Metrics.Coordinating with the team to achieve SLAs, client satisfaction and service strategies. Ensure team meets established performance criteria and SLAs.