Manoj Kumar Vashishth Email & Phone Number

~ 20+ years of experience in variety of global roles - Program / People Management, Practice / Implementation of ITSM framework, IT Consulting, Product Owner, Application Implementation, Support / Maintenance, Flexible resourcing Services (Transition/Transformation) / Pre Sales Support and Contract Management~ 13+ years of direct customer interface experience in various Service Delivery roles~ Drive Operational excellence across the function by introducing delivery models and philosophies for cost effeciency and flexible practice. Consistent cost reduction YoY~ Build talent pool around competence domain required to run the business and functional skills as consultants, Solution & System Architects, Specialists and domain Line Managers~ Thought & Situation Leader with strong people & organizational skills. Have had consistently high Motivation Index, Employee Engagement Index and Leadership Index with an optimal attrition rate.~ Drive an accountable and consultative behavior within the function~ Proficiency in setting up empowered glocal operations i.e. build effective local organization to meet local business needs as per global directives.- Strong communication skills, personable and articulate. Experience working with geographically and culturally diverse teams with Ability to rapidly assimilate new areas of knowledge - Have earned multicultural global business exposure by working for more than 5 years at various locations in US and UK. Have excellent exposure to work directly with clients in US / UK. Exposure to various business domains: BFSI, Telecomm, TRM, Hospitality industry.----- "ICT - a Tool, Drives to Redefine the Business" -----Specialties: - Building & Evolving accountable delivery organizations - Leadership Skills: People, Thought and Organizational- Strong analytical and consultative skills that help me visualize end-2-end solution concept, design, prototype, development/deployment & operational support- Strong decision making skills

Listed skills include Accountability, Leadership, People Management, General Mgmt, and 45 others.

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  Svp - Sales And Service Delivery

  Ind Innovation Private Limited

  Jan 2024 - Present - Delhi, India