Implementation Manager
Current
Jan 2024 - Present
AeroLeads people directory · profile
Manoj Ng Email & Phone Number
Project Implementation | Business Process Automation | SaaS Implementation
at
Prismforce
LinkedIn matched
✓ Verified July 2026
3 data sources
Profile completeness 100%
Current company
Role
Project Implementation | Business Process Automation | SaaS Implementation
Location
Bengaluru, Karnataka, India
Who is Manoj Ng? Overview
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Quick answer
Manoj Ng is listed as Project Implementation | Business Process Automation | SaaS Implementation at Prismforce, based in Bengaluru, Karnataka, India. AeroLeads shows a matched LinkedIn profile for Manoj Ng.
Manoj Ng previously worked as Implementation Manager at Prismforce and Project Manager at Zwayam. Manoj Ng holds Bachelor Of Business Administration - Bba Honors, Finance, General from Christ University, Bangalore.
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Prismforce
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Profile bio
About Manoj Ng
Delighted to have you here! Here's a quick window into my professional sphere -As an ambitious professional, I possess a robust appetite for learning and embracing the challenges that cross my path. I hold a deep appreciation for the past while constantly seeking improved and innovative ways of doing things. My modus operandi is characterised by a fusion of creativity and kindness, values I carry with me in every endeavour. I firmly reject the notion that success solely relies on waiting for opportunities, as I believe in the power of hard work and initiative. Waiting only results in the remnants left behind by those who actively hustle.As a Project Manager at Zwayam - Info Edge, I am responsible for overseeing the successful delivery of the Zwayam Talent Acquisition Suite. My role entails change management, crisis resolution, issue and risk mitigation, outline milestones, identify key deliverables, and stakeholder engagement. Additionally, my responsibilities extend to team management and mentorship to ensure operational efficiency and process effectiveness. Beyond that, I also engage in identifying gaps and shortcomings in the SaaS product, collaborating with the product team and cross-functional teams, and devising solutions to enhance, augment and rectify these. Furthermore, I engage towards refining and amplifying the business processes with integrations and strategic initiatives to achieve better outcomes, which are critical aspects of my position.
Listed skills include Microsoft Office, Social Media, Video Editing, Marketing Strategy, and 8 others.
Current workplace
Manoj Ng's current company
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6 roles
Manoj Ng work experience
A career timeline built from the work history available for this profile.
Project Manager
Apr 2023 - Jan 2024
Group Manager Customer Experience And Product Specialist
* Overseeing the day-to-day activities, providing guidance, and fostering a collaborative and high-performing team environment. Providing leadership and direction to the team, setting clear goals and objectives, and motivating them to achieve their goals and deliver high-quality results.* Identifying and implementing strategic moves to enhance business outcomes, such as improving customer experience, driving product innovation, and increasing efficiency of the process.* Working closely with key and large enterprise clients and serving as the escalation point for both internal and external stakeholders, addressing concerns, and providing timely solutions* Acting as the point of contact for handling and resolving critical issues or challenges that may arise, ensuring prompt and effective resolution.* Writing user stories to capture requirements, crafting client's test cases and acceptance criteria to ensure comprehensive testing, and closely monitoring the entire development lifecycle (FDD/SDLC).
Apr 2022 - Mar 2023
Manager Customer Experience And Product Specialist
* Developing an in-depth understanding of the product or product line, its features, functionality, and value proposition.* Integrating with other tools such as (Single Sign-On) SSO, Taleo, DocuSign, and AuthBridge through Postman APIs.* Gathering customer feedback on the product, identifying areas for improvement or enhancement, and collaborating with the product development team to implement necessary changes.* Handling customer relationships with mid-level enterprise clients, understanding their needs, and working closely with them to ensure their satisfaction.* Facilitating team meetings, discussing customer feedback, sharing best practices, and strategising ways to enhance the customer experience.* Conducting thorough testing and quality assurance activities to ensure the accuracy, functionality, and performance of the implemented solutions by the team
Nov 2021 - Apr 2022
Business Analyst
* A member of the Implementation Team, responsible for managing overall client services.* Involving in understanding the Business Requirements of Hiring, implementing and delivering tailored solutions in accordance with specific business requirements to meet their specific needs.* Creating a document outlining business/product requirements and conducting product demos (UAT)* Creating product documentation, user guides, and training materials to support customers in their adoption and usage of the product.* Oversee project deliverables, milestones, and assigned tasks, ensuring their timely completion.* Address technical issues and deficiencies by troubleshooting, analysing, identifying, and implementing appropriate solutions along with thorough analysis of the tool to identify any gaps or areas that require improvement.* Pioneer in utilising JSON, a NoSQL data format, for various purposes.
Jul 2020 - Nov 2021
Media And Marketing Intern
Role involves developing and implementing marketing strategies to promote Telefilms' services (channels, events and spiritual journeys) . This includes creating and executing social media strategies to engage with the audience, increase awareness, and drive viewership. Also, conduct market research to gain insights into audience preferences, industry trends, and competitors' advertising strategies.
Apr 2019 - May 2019
3 education records
Manoj Ng education
Bachelor Of Business Administration - Bba Honors, Finance, General
1St Pu And 2Nd Pu, Computer Science (Pcmc)
Education record
FAQ
Frequently asked questions about Manoj Ng
Quick answers generated from the profile data available on this page.
What company does Manoj Ng work for?
Manoj Ng works for Prismforce.
What is Manoj Ng's role at Prismforce?
Manoj Ng is listed as Project Implementation | Business Process Automation | SaaS Implementation at Prismforce.
Where is Manoj Ng based?
Manoj Ng is based in Bengaluru, Karnataka, India while working with Prismforce.
What companies has Manoj Ng worked for?
Manoj Ng has worked for Prismforce, Zwayam, and Kamadhenu Telefilms Pvt Ltd.
How can I contact Manoj Ng?
You can use AeroLeads to view verified contact signals for Manoj Ng at Prismforce, including work email, phone, and LinkedIn data when available.
What schools did Manoj Ng attend?
Manoj Ng holds Bachelor Of Business Administration - Bba Honors, Finance, General from Christ University, Bangalore.
What skills is Manoj Ng known for?
Manoj Ng is listed with skills including Microsoft Office, Social Media, Video Editing, Marketing Strategy, Json, Portrait Photography, Finance, and Photography.
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