At the helm of SOMANY IMPRESA's IT Infrastructure for over three and a half years, my focus has been on fortifying technical support and operational excellence. With a solid foundation in IT Operations and Infrastructure Management, I've been pivotal in optimizing systems that fuel our enterprise's mechanical and industrial engineering ventures.My tenure at FLSmidth honed my expertise in Incident, Change, and Problem Management, enabling me to drive service delivery with precision. By harnessing technologies such as SQL, Backup solutions, Wintel, Citrix, and VMware ESX, our team consistently delivers robust and scalable IT infrastructures that support our company’s strategic goals.