Manoj Thomas Email & Phone Number

Brisbane, Queensland, Australia

Brisbane, Queensland, Australia

Brisbane, Queensland, Australia

Brisbane, Australia

* Netreveal On Demand (NROD) SME* Developing tableau dashboards and Utilizing visualization techniques to display data and the results of analysis in clear straightforward presentations that can be understood by non-technical readers. * Identifying data gaps in our process and make recommendations for continued regulatory compliance.* Playing a key role in.

Melbourne, Australia

* Using transactional and customer records, external data, publicly- available information, and other information to identify suspicious or unusual activity. * Performing detailed analysis to detect patterns, trends, anomalies and schemes in transactions and relationships across multiple businesses/products.* Looking through various data systems and.

833 Collins st., Melbourne, VIC

• Responsible for providing central coordination and support services to ANZ Retail customers, ensuring data integrity in all core operational systems
• Assess and accurately process Fee Remediation in a timely and accurate manner
• Responsible for processing return mail items.
• Actively performing refund requests and follow up payment details for custodial service product
• Managing and Performing KYC uplifts for the Customer Account Maintenance Team.

100 Queens St, Melbourne, VIC 3000

• Responsible for updating FATCA curing documentation provided by customers and maintain accurate case notes in the FATCA case management system
• Proactively seeking and participating in additional training to keep FATCA expertise up to date.
• Appropriately managing escalations in line,with procedure for new and existing customers in a timely manner, following all legislative policies in relation to customer due diligence.
• Actively participating in change management process,updating procedure guides and improving process efficiency in a timely manner.
• Establishment of relationships with internal and external customers, stakeholders and peers on all BU Operational matters, delivering high quality service
• Providing specialist FATCA advice and support to frontline and other ANZ staff, driving Customer Centric outcomes and values.

Melbourne, Australia

• I was working for Deakin University as a Business Analyst to help and assist in the testing procedures. The website content is authored using a CMS as well as dynamically sourced from other systems.My responsibilities.
• Testing the existing template & module UX designs as per the acceptance criteria.
• Extracting reports through Squiz
• Updating Excel spreadsheets.
• Debugging through "Site Improve"
• Defining additional modules.

Master'S Degree, Management Information Systems, General

Bachelor Of Engineering (B.E.), Electrical, Electronics And Communications Engineering, First Class