Technical Program Analyst
Current- Analyzed technical requirements and developed solutions to meet business needs with collaboration across cross-functional teams to identify and mitigate project risks.
- Improved project delivery timelines by 20% through process improvements and optimized workflows through data models, APIs, and integrations.
- Leveraged Salesforce to analyse data and create interactive visualizations, providing actionable insights to inform project decisions and drive strategic planning.
- Designed and implemented automation workflows using Python scripting and Zapier CRM, automating repetitive tasks with the help of Smartsheets and improving project management efficiency.