Technical Program Analyst
Current• Analyzed technical requirements and developed solutions to meet business needs with collaboration across cross-functional teams to identify and mitigate project risks.• Improved project delivery timelines by 20% through process improvements and optimized workflows through data models, APIs, and integrations.• Leveraged Salesforce to analyse data and create interactive visualizations, providing actionable insights to inform project decisions and drive strategic planning.• Designed and implemented automation workflows using Python scripting and Zapier CRM, automating repetitive tasks with the help of Smartsheets and improving project management efficiency.