• Drive revenue through strategic initiatives, innovative sales tactics, and customer engagement strategies for sustained sales growth• Drive profitability through effective cost measures and ongoing financial analyses, identifying opportunities for cost reduction and revenue enhancement.• Direct the comprehensive planning and execution of new stores, ensuring a successful launch by overseeing logistics, staffing, inventory, and promotions.• Manage daily operations, ensuring efficiency and customer satisfaction, and proactively address challenges to enhance overall store performance.• Foster a high-achieving team culture by setting precise goals, expectations, and promoting collaboration for organizational success.• Oversee the maintenance team for operational facilities, ensuring cost-efficient management through resource optimization and vendor coordination.• Craft comprehensive marketing plans aligned with business goals, optimizing budget allocation for maximum return on investment.• Design and implement staff training programs, fostering continuous learning for enhanced skills and overall performance improvement within the organization.• Supervise E-commerce development, aligning functionality with business goals, and ensure regular updates for an enhanced user experience.• Coordinate product enrolment on platforms like Amazon, Flipkart, Dunzo, and others. Daily review of performance metrics and order processing for sales optimization.• Enforce Standard Operating Procedures (SOPs) for consistent and efficient operations across all stores.• Develop strategies for fund arrangement to support business expansion and operational needs.• Bulit & Strengthened relationships with industry partners to drive growth.• Set & monitored annual budgets for company and for departments.• Create and implement detailed plans for the initial 30, 60, and 90 days of store• operations, emphasizing operational efficiency and continuous improvements.

• Oversee the seamless alignment of business operations with short- and long term objectives.• Drive store target achievement and ensure store profitability.• Maintain high standards of store processes.• Focus on meeting monthly revenue targets through collaboration with the brand marketing team.• Amplify brand communication to drive organic traffic for unit and revenue growth.• Prioritize timely execution of brand campaigns.• Develop and enhance reporting formats for a clear understanding of business performance.• Utilize reporting tools to analyse business data, providing valuable insights for informed decision-making.• Lead the Heritage Club membership initiative within the market.• Coordinate with store teams and other functions to achieve organizational goals related to sales and profitability.• Focus on client service and business improvement for clients.• Conduct comprehensive market analysis to inform strategic planning.• Identify and address operational challenges to meet established targets.• Implement strategies for profitability and effective expense control.• Emphasize fostering a positive and growth-oriented team environment.• Coordinate with store teams and other functions for organizational goals.• Spearhead promotions initiatives.• Advocate for continuous process improvement, emphasizing innovation and• efficiency as core principles.• Liaised between senior management and front-line team members to• implement effective changes and revitalize market growth.• Directed work of 350 sales professionals at multiple offices across 98.

• Oversee a 1.1-lac square feet area, including a 65k square feet store and 45k square feet leased-out space to national players.• Motivate and train the sales team for goal achievement.• Handle customer complaints professionally.• Develop business strategies to attract new customers, expand store traffic, and optimize profitability.• Ensure store compliance with health and safety regulations.• Contribute to the development of promotional material and in-store displays.• Prepare detailed reports on buying trends, customer requirements, and profits.• Manage budgets and update financial records.• Monitor inventory levels and order new items.• Devise innovative strategies to expand the customer base.• Provide training, motivation, and mentoring to the sales staff.• Maintain outstanding store conditions and visual merchandising standards.• Report on buying trends, customer needs, and propose innovative ideas to increase market share.• Conduct personnel performance appraisals.• Assess training needs and address issues arising from staff or customers.• Execute the Annual Operations plan.• Conduct regular audits in the stores.• Oversee robust loss prevention measures, including spot checks on cash and inventory.• Evaluate and resolve fraud incidents and proactively escalate anomalies or shoplifting incidents.• Analyse metrics to optimize vendor management.• Prioritize performance management through reviews and talent retention for the efficiency of the supply chain.• Foster strong relationships with key vendors.• Maximize employee growth through proactive succession planning.• Focus on compliance and effective management reporting to foster a positive• work culture contributing to organizational success.

• Manage complete retail store operations and store sales.• Monitor both lifestyle products, FMCG food & non-food, footwear,• apparels, consumer durables, household products, fertilizers, pesticides & other new business.• Maintain store appearance and cleanliness.• Ensure efficient handling of customers and maintain high service standards.• Maintain the ambience of the store.• Maintain a database of potential customers.• Gather customer feedback.• Manage inventory.• Responsible for profit & loss of the store• Responsible for internal audit of stock movement• Coordinate with warehouse department• Responsible for accounting, cash handling & daily bank deposits• Responsible for the discipline, training, and motivation of sales team.• Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.

• Build a team of store managers.• Achieve financial plans, sales goals, and customer service objectives.• Conduct store managers' appraisals.• Evaluate and give feedback/development opportunities to increase retention of store managers.• Conduct training for store managers• Recruit deserving professionals.• Coordinate with the sales department in conducting promotional activities.• Keep financial and sales records.• Prepare annual plans and reports.• Evaluate sales report and monitor individual performances.• Manage 13 stores as district manager.• Cross-trained existing employees to maximize team agility and performance.• Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.• Work on projects like margin improvement, dump control, and process implementation.• Followed all company policies and procedures to deliver quality work.• Interpreted clients' needs and introduced services to fit specific requirements

• Develop business strategies to raise our customers’ pool, expand store traffic and optimize profitability.• Meet sales goals by training, motivating, mentoring and providing feedback to sales staff.• Ensure high levels of customers satisfaction through excellent service.• Complete store administration and ensure compliance with policies and procedures.• Maintain outstanding store condition and visual merchandising standards.• Report on buying trends, customer needs, profits.• Propose innovative ideas to increase market share.• Conduct personnel performance appraisals to assess training needs and build career paths.• Deal with all issues that arise from staff or customers (complaints, grievances etc)• Be a shining example of well behaviour and high performance.• Additional store manager duties as needed

• Develop business strategies to raise our customers’ pool, expand store traffic and optimize profitability.• Meet sales goals by training, motivating, mentoring and providing feedback to sales staff.• Ensure high levels of customers satisfaction through excellent service.• Complete store administration and ensure compliance with policies and procedures.• Maintain outstanding store condition and visual merchandising standards.• Report on buying trends, customer needs, profits.• Propose innovative ideas to increase market share.• Conduct personnel performance appraisals to assess training needs and build career paths.• Deal with all issues that arise from staff or customers (complaints, grievances etc)• Be a shining example of well behaviour and high performance.• Additional store manager duties as needed