Program Manager At Cisco Customer Experience
CurrentProgram Manager at Cisco Customer Experience Portfolio Management and CX Development Methodology.
Jul 2019 - Present
AeroLeads people directory · profile
Manoj Empranthiri Email & Phone Number
Program Manager at Customer Experience at Cisco
at
Cisco
1 work email found
@cisco.com
LinkedIn matched
✓ Verified May 2026
4 data sources
Profile completeness 86%
Current company
Role
Program Manager at Customer Experience at Cisco
Location
Santa Clara, California, United States
Company size
Who is Manoj Empranthiri? Overview
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Quick answer
Manoj Empranthiri is listed as Program Manager at Customer Experience at Cisco at Cisco, a company with 91694 employees, based in Santa Clara, California, United States. AeroLeads shows a work email signal at cisco.com and a matched LinkedIn profile for Manoj Empranthiri.
Manoj Empranthiri previously worked as Program Manager at Cisco Customer Experience at Cisco and Services Portfolio Program Manager at Cisco. Manoj Empranthiri holds Bachelors, Computer Science from National University.
Company email context
Email format at Cisco
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{first_initial}{last}@cisco.com
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Profile bio
About Manoj Empranthiri
Seasoned Program/Project manager with over 20 years of industry experience. Cisco: Release Manager and SME for Service Offerings at Cisco ServicesCisco: Acquisition Integration & Cross functional program manager.Cisco: Software Supply Chain/Licensing system integrationExtreme Networks: Services New Product Introduction NPI/Readiness Program ManagerAmdocs/Clarify: Global Service Readiness Project Manager (NPI/Training/Partners)New Product Introduction Specialist - Nortel NetworksCustomer Support Readiness Specialist - Clarify CRMTechnical Support Manager - Clarify CRM
Current workplace
Manoj Empranthiri's current company
Company context helps verify the profile and gives searchers a useful next step.
Cisco
13 roles · 35 years
Manoj Empranthiri work experience
A career timeline built from the work history available for this profile.
Services Portfolio Program Manager
Current
Jul 2017 - Present
Services Process & Tools Manager
CurrentAudit and ensure data accuracy of upcoming Service Offerings.Provide on-demand support to Service Product Managers.Support the development and execution of Sales awareness activities.
Apr 2014 - Present
Program Manager - Software Supply Chain
Successfully integrated the licensing system of acquired company into Cisco's licensing system.Lead cross functional team in planning and executing the integration. SME in licensing systems, NPI Readiness and Change Management.
Jan 2012 - Apr 2014
Serviceability Program Manager, Acquisition Integration
Managed the services aspects of the integration of acquired companies by developing Service plans, schedules, training and budget.
Jan 2010 - Jan 2012
Program Manager
CurrentProgram Manager assisting in Service/Offer Portfolio development at large switching and networking company in the San Francisco Bay Area
Jan 2019 - Present
Npi Program Manager, Customer Advocacy
Sole program manager responsible for all the Services Readiness and NPI aspects of all major products released.
Jan 2007 - Jan 2010
Global Services Readiness Manager
- Led planning and implementation of all new Professional Services, I.T., Sales, and Customer Serviceprocesses throughout division for six major annual product releases of leading CRM software.
- Represented above stakeholders on product development teams and developed processes from features.
- Ensured that stakeholder feature needs were met by product development teams.
- Prepared detailed project and training plans together with each stakeholder group.
- Tracked customer Beta site progress, compiled, prioritized, and translated defects, and confirmed resolution.
- Completed implementation of each new version for internal use.
Nov 2001 - Aug 2006
Npi Project Manager
Successfully planned the support of new versions of CRM productPut together training plans for Customer Services organizations and helped execute the training plan.
Jan 1999 - Nov 2001
Jun 1997 - Jan 1999
Computer Systems Specialist
Addison-Wesley Publishing Co
Computer Systems Specialist responsible for managing corporate networks and the Inventory and Manufacturing RDBMS.
1995 - 1997
~2 yrs
Jul 1993 - Feb 1995
Computer Systems Specialist
1991 - 1993
~2 yrs
Team & coworkers
Colleagues at Cisco
Other employees you can reach at cisco.com. View company contacts for 91694 employees →
HM
Harish M G
Colleague at CiscoBengaluru, Karnataka, India, India
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JA
Jory Althunayan
Colleague at CiscoAl-Qassim Region, Saudi Arabia
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MR
Mike Roman
Colleague at CiscoChicago, Illinois, United States, United States
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JW
Jerry Willi
Colleague at CiscoNewcastle Upon Tyne, England, United Kingdom, United Kingdom
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MG
Monisha Gandhi
Colleague at CiscoCoimbatore, Tamil Nadu, India, India
View →
MV
Miroslav Veľk
Colleague at CiscoPrague, Czechia, Czech Republic
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FG
Fabrizio Guarnieri
Colleague at CiscoChicago, Illinois, United States, United States
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NL
Nancy L.
Colleague at CiscoXuhui District, Shanghai, China, China
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CP
Cherry Piu
Colleague at CiscoAlgiers, Algiers, Algeria, Algeria
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LA
Leslie Allen
Colleague at CiscoHounslow, England, United Kingdom, United Kingdom
View →
Harish M G
Colleague at CiscoBengaluru, Karnataka, India, India
View →
JA
Jory Althunayan
Colleague at CiscoAl-Qassim Region, Saudi Arabia
View →
MR
Mike Roman
Colleague at CiscoChicago, Illinois, United States, United States
View →
JW
Jerry Willi
Colleague at CiscoNewcastle Upon Tyne, England, United Kingdom, United Kingdom
View →
MG
Monisha Gandhi
Colleague at CiscoCoimbatore, Tamil Nadu, India, India
View →
MV
Miroslav Veľk
Colleague at CiscoPrague, Czechia, Czech Republic
View →
FG
Fabrizio Guarnieri
Colleague at CiscoChicago, Illinois, United States, United States
View →
NL
Nancy L.
Colleague at CiscoXuhui District, Shanghai, China, China
View →
CP
Cherry Piu
Colleague at CiscoAlgiers, Algiers, Algeria, Algeria
View →
LA
Leslie Allen
Colleague at CiscoHounslow, England, United Kingdom, United Kingdom
View →
2 education records
Manoj Empranthiri education
Bachelors, Computer Science
Aa, Multi Disciplinary Studies
FAQ
Frequently asked questions about Manoj Empranthiri
Quick answers generated from the profile data available on this page.
What company does Manoj Empranthiri work for?
Manoj Empranthiri works for Cisco.
What is Manoj Empranthiri's role at Cisco?
Manoj Empranthiri is listed as Program Manager at Customer Experience at Cisco at Cisco.
What is Manoj Empranthiri's email address?
AeroLeads has found 1 work email signal at @cisco.com for Manoj Empranthiri at Cisco.
Where is Manoj Empranthiri based?
Manoj Empranthiri is based in Santa Clara, California, United States while working with Cisco.
What companies has Manoj Empranthiri worked for?
Manoj Empranthiri has worked for Cisco, Cisco Systems, Chobanian Group, Extreme Networks, and Amdocs Inc.
Who are Manoj Empranthiri's colleagues at Cisco?
Manoj Empranthiri's colleagues at Cisco include Harish M G, Jory Althunayan, Mike Roman, Jerry Willi, and Monisha Gandhi.
How can I contact Manoj Empranthiri?
You can use AeroLeads to view verified contact signals for Manoj Empranthiri at Cisco, including work email, phone, and LinkedIn data when available.
What schools did Manoj Empranthiri attend?
Manoj Empranthiri holds Bachelors, Computer Science from National University.
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