Program Manager At Cisco Customer Experience
CurrentProgram Manager at Cisco Customer Experience Portfolio Management and CX Development Methodology.
Jul 2019 - Present
AeroLeads people directory · profile
Manoj Empranthiri Email & Phone Number
Program Manager at Customer Experience at Cisco
at
Cisco
1 work email found
@cisco.com
LinkedIn matched
✓ Verified Jul 2026
4 data sources
Profile completeness 86%
Current company
Role
Program Manager at Customer Experience at Cisco
Location
Santa Clara, California, United States
Company size
Who is Manoj Empranthiri? Overview
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Quick answer
Manoj Empranthiri is listed as Program Manager at Customer Experience at Cisco at Cisco, a with 91694 employees, based in Santa Clara, California, United States. AeroLeads shows a work email signal at cisco.com and a matched LinkedIn profile for Manoj Empranthiri.
Manoj Empranthiri previously worked as Program Manager at Cisco Customer Experience at Cisco and Services Portfolio Program Manager at Cisco. Manoj Empranthiri holds Bachelors, Computer Science from National University.
Company email context
Email format at Cisco
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{first_initial}{last}@cisco.com
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AeroLeads found 1 current-domain work email signal for Manoj Empranthiri. Compare company email patterns before reaching out.
Profile bio
About Manoj Empranthiri
Seasoned Program/Project manager with over 20 years of industry experience. Cisco: Release Manager and SME for Service Offerings at Cisco ServicesCisco: Acquisition Integration & Cross functional program manager.Cisco: Software Supply Chain/Licensing system integrationExtreme Networks: Services New Product Introduction NPI/Readiness Program ManagerAmdocs/Clarify: Global Service Readiness Project Manager (NPI/Training/Partners)New Product Introduction Specialist - Nortel NetworksCustomer Support Readiness Specialist - Clarify CRMTechnical Support Manager - Clarify CRM
Current workplace
Manoj Empranthiri's current company
Company context helps verify the profile and gives searchers a useful next step.
Cisco
13 roles · 36 years
Manoj Empranthiri work experience
A career timeline built from the work history available for this profile.
Services Portfolio Program Manager
Current
Jul 2017 - Present
Services Process & Tools Manager
CurrentAudit and ensure data accuracy of upcoming Service Offerings.Provide on-demand support to Service Product Managers.Support the development and execution of Sales awareness activities.
Apr 2014 - Present
Program Manager - Software Supply Chain
Successfully integrated the licensing system of acquired company into Cisco's licensing system.Lead cross functional team in planning and executing the integration. SME in licensing systems, NPI Readiness and Change Management.
Jan 2012 - Apr 2014
Serviceability Program Manager, Acquisition Integration
Managed the services aspects of the integration of acquired companies by developing Service plans, schedules, training and budget.
Jan 2010 - Jan 2012
Program Manager
CurrentProgram Manager assisting in Service/Offer Portfolio development at large switching and networking company in the San Francisco Bay Area
Jan 2019 - Present
Npi Program Manager, Customer Advocacy
Sole program manager responsible for all the Services Readiness and NPI aspects of all major products released.
Jan 2007 - Jan 2010
Global Services Readiness Manager
• Led planning and implementation of all new Professional Services, I.T., Sales, and Customer Serviceprocesses throughout division for six major annual product releases of leading CRM software.• Represented above stakeholders on product development teams and developed processes from features.• Ensured that stakeholder feature needs were met by product development teams.• Prepared detailed project and training plans together with each stakeholder group.• Tracked customer Beta site progress, compiled, prioritized, and translated defects, and confirmed resolution.• Completed implementation of each new version for internal use.• Internal focal point for each release upon completion of Beta to ensure efficient rollout, product and servicequality, and communication between the stakeholders and product development.
Nov 2001 - Aug 2006
Npi Project Manager
Successfully planned the support of new versions of CRM productPut together training plans for Customer Services organizations and helped execute the training plan.
Jan 1999 - Nov 2001
Jun 1997 - Jan 1999
Computer Systems Specialist
Addison-Wesley Publishing Co
Computer Systems Specialist responsible for managing corporate networks and the Inventory and Manufacturing RDBMS.
1995 - 1997
~2 yrs
Jul 1993 - Feb 1995
Computer Systems Specialist
1991 - 1993
~2 yrs
Team & coworkers
Colleagues at Cisco
Other employees you can reach at cisco.com. View company contacts for 91694 employees →
BB
Bert Bertus
Colleague at CiscoMaastricht, Limburg, Netherlands
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MK
Magdalena Kazanowska
Colleague at CiscoCracow, Małopolskie, Poland
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SA
Sharuk Alam
Colleague at CiscoRajarhat, West Bengal, India
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LE
Layla Emad
Colleague at CiscoCairo, Egypt
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AW
Ava William
Colleague at CiscoChandragiri, Andhra Pradesh, India
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AS
Ankur Sood
Colleague at CiscoOttawa, Ontario, Canada
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MM
Muhammad Musthafa
Colleague at CiscoTrivandrum, Kerala, India
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DM
David Michel Jr.
Colleague at CiscoRaleigh-Durham-Chapel Hill Area, United States
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SP
Shivangi Patthak
Colleague at CiscoMumbai, Maharashtra, India
View →
AA
Antônio Andrade Andrade Araújo
Colleague at CiscoBarra Do Corda, Maranhão, Brazil
View →
Bert Bertus
Colleague at CiscoMaastricht, Limburg, Netherlands
View →
MK
Magdalena Kazanowska
Colleague at CiscoCracow, Małopolskie, Poland
View →
SA
Sharuk Alam
Colleague at CiscoRajarhat, West Bengal, India
View →
LE
Layla Emad
Colleague at CiscoCairo, Egypt
View →
AW
Ava William
Colleague at CiscoChandragiri, Andhra Pradesh, India
View →
AS
Ankur Sood
Colleague at CiscoOttawa, Ontario, Canada
View →
MM
Muhammad Musthafa
Colleague at CiscoTrivandrum, Kerala, India
View →
DM
David Michel Jr.
Colleague at CiscoRaleigh-Durham-Chapel Hill Area, United States
View →
SP
Shivangi Patthak
Colleague at CiscoMumbai, Maharashtra, India
View →
AA
Antônio Andrade Andrade Araújo
Colleague at CiscoBarra Do Corda, Maranhão, Brazil
View →
2 education records
Manoj Empranthiri education
Bachelors, Computer Science
Aa, Multi Disciplinary Studies
FAQ
Frequently asked questions about Manoj Empranthiri
Quick answers generated from the profile data available on this page.
What company does Manoj Empranthiri work for?
Manoj Empranthiri works for Cisco.
What is Manoj Empranthiri's role at Cisco?
Manoj Empranthiri is listed as Program Manager at Customer Experience at Cisco at Cisco.
What is Manoj Empranthiri's email address?
AeroLeads has found 1 work email signal at @cisco.com for Manoj Empranthiri at Cisco.
Where is Manoj Empranthiri based?
Manoj Empranthiri is based in Santa Clara, California, United States while working with Cisco.
What companies has Manoj Empranthiri worked for?
Manoj Empranthiri has worked for Cisco, Cisco Systems, Chobanian Group, Extreme Networks, and Amdocs Inc.
Who are Manoj Empranthiri's colleagues at Cisco?
Manoj Empranthiri's colleagues at Cisco include Bert Bertus, Magdalena Kazanowska, Sharuk Alam, Layla Emad, and Ava William.
How can I contact Manoj Empranthiri?
You can use AeroLeads to view verified contact signals for Manoj Empranthiri at Cisco, including work email, phone, and LinkedIn data when available.
What schools did Manoj Empranthiri attend?
Manoj Empranthiri holds Bachelors, Computer Science from National University.
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