Manoj Empranthiri Email and Phone Number
Manoj Empranthiri work email
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Manoj Empranthiri personal email
Seasoned Program/Project manager with over 20 years of industry experience. Cisco: Release Manager and SME for Service Offerings at Cisco ServicesCisco: Acquisition Integration & Cross functional program manager.Cisco: Software Supply Chain/Licensing system integrationExtreme Networks: Services New Product Introduction NPI/Readiness Program ManagerAmdocs/Clarify: Global Service Readiness Project Manager (NPI/Training/Partners)New Product Introduction Specialist - Nortel NetworksCustomer Support Readiness Specialist - Clarify CRMTechnical Support Manager - Clarify CRM
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Program Manager At Cisco Customer ExperienceCisco Jul 2019 - PresentSan Francisco Bay AreaProgram Manager at Cisco Customer Experience Portfolio Management and CX Development Methodology. -
Services Portfolio Program ManagerCisco Jul 2017 - PresentSan Francisco Bay Area
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Services Process & Tools ManagerCisco Apr 2014 - PresentAudit and ensure data accuracy of upcoming Service Offerings.Provide on-demand support to Service Product Managers.Support the development and execution of Sales awareness activities.
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Program Manager - Software Supply ChainCisco Systems Jan 2012 - Apr 2014San Jose, CaSuccessfully integrated the licensing system of acquired company into Cisco's licensing system.Lead cross functional team in planning and executing the integration. SME in licensing systems, NPI Readiness and Change Management.
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Serviceability Program Manager, Acquisition IntegrationCisco Systems Jan 2010 - Jan 2012San Jose, CaManaged the services aspects of the integration of acquired companies by developing Service plans, schedules, training and budget.
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Program ManagerChobanian Group Jan 2019 - PresentSan Francisco Bay AreaProgram Manager assisting in Service/Offer Portfolio development at large switching and networking company in the San Francisco Bay Area -
Npi Program Manager, Customer AdvocacyExtreme Networks Jan 2007 - Jan 2010Sole program manager responsible for all the Services Readiness and NPI aspects of all major products released. -
Global Services Readiness ManagerAmdocs Inc Nov 2001 - Aug 2006• Led planning and implementation of all new Professional Services, I.T., Sales, and Customer Serviceprocesses throughout division for six major annual product releases of leading CRM software.• Represented above stakeholders on product development teams and developed processes from features.• Ensured that stakeholder feature needs were met by product development teams.• Prepared detailed project and training plans together with each stakeholder group.• Tracked customer Beta site progress, compiled, prioritized, and translated defects, and confirmed resolution.• Completed implementation of each new version for internal use.• Internal focal point for each release upon completion of Beta to ensure efficient rollout, product and servicequality, and communication between the stakeholders and product development. -
Npi Project ManagerNortel Networks Jan 1999 - Nov 2001Successfully planned the support of new versions of CRM productPut together training plans for Customer Services organizations and helped execute the training plan. -
Manager, Technical SupportClarify Inc Jun 1997 - Jan 1999Managed 8 EngineersManaged large customers -
Computer Systems SpecialistAddison-Wesley Publishing Co 1995 - 1997Computer Systems Specialist responsible for managing corporate networks and the Inventory and Manufacturing RDBMS.
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Technical Support EngineerBorland International Jul 1993 - Feb 1995Expert Support Specialist -
Computer Systems SpecialistRicoh Corporation 1991 - 1993
Manoj Empranthiri Education Details
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Computer Science -
Multi Disciplinary Studies
Frequently Asked Questions about Manoj Empranthiri
What company does Manoj Empranthiri work for?
Manoj Empranthiri works for Cisco
What is Manoj Empranthiri's role at the current company?
Manoj Empranthiri's current role is Program Manager at Customer Experience at Cisco.
What is Manoj Empranthiri's email address?
Manoj Empranthiri's email address is ma****@****ran.com
What schools did Manoj Empranthiri attend?
Manoj Empranthiri attended National University, De Anza College.
Who are Manoj Empranthiri's colleagues?
Manoj Empranthiri's colleagues are Mandeep Kashyap, Hyper Dying, Vijendra Kargudri, Deepak Gupta, Yolanda Troyer, Chakib Krimi, Lori Spurlin.
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