Manoj G Email & Phone Number

Chennai, Tamil Nadu, India

*Spearheaded the development of innovative e-commerce software solutions, driving the product lifecycle from 0 to 1 and achieving significant growth in customer acquisition and retention.*Partnered with the business development team to identify market opportunities and define comprehensive product roadmaps aligned with business objectives.*Conducted in-depth market research and competitive analysis to inform feature prioritization and backlog management, ensuring alignment with customer needs and business goals.*Managed cross-functional teams across engineering, design, and marketing to execute agile sprints and deliver successful product launches on schedule.*Initiated and led cross-functional projects to enhance customer SLA, streamline operations, and reduce costs, improving overall operational efficiency.*Continuously analyzed user feedback and product usage data, refining the PRD (Product Requirement Document) and prioritizing features in the backlog to enhance the user experience.(Oversaw bug triaging and conducted root cause analysis (RCA) for runtime escalations, implementing fixes and preventative measures to improve product stability and satisfaction.

Bengaluru, Karnataka, India

*Collaborated closely with SDE's to develop and implement technology solutions that streamlined warehouse operations.*Identified operational bottlenecks to design and deploy tech tools that enhanced workflow and productivity.*Conducted frequent visits to warehouses across the country to monitor and ensure 100% adoption of new technologies and processes.*Worked closely with various departments, including logistics, procurement, and customer service, to ensure seamless operations and address any issues promptly.*Utilized data-driven insights to recommend and implement operational improvements.

Chennai, Tamil Nadu, India

*Led the supply chain planning team to effectively plan logistics, assets, and labor across the supply chain network.*Directed and mentored a team of 6 supply chain professionals, fostering a collaborative and high-performing work environment.*Managed the liquidation of excess inventory, specifically fruits and vegetables, ensuring optimal stock levels and minimizing waste.*Analyzed market trends and competitor activities to direct the procurement and supply chain teams.

Bengaluru Area, India

- Handled First Mile Operations of Two Major Cities with 250+ tons per Day.- Responsible for End to End tracking of Inventory from GRN to Ontime Delivery of the City.- Handled Entire Operations of Fulfilment Center , Collection and Distribution Centers with Capacity , Demand ,Procurement and Labour Planning.- Adopted and Grown along with the Rapid Growth of the Organisation.- Worked in Various Cities Fulfilment Centers ( Chennai . Bangalore , Pune , Mumbai)- Implemented New Projects to Improve the Productivity of Labours , Inventory Loss control etc.

- Responsible for City Recovery Operation in Fulfillment Centre.- Handled 15+ tons of Inventory & Other Received Stocks on a daily basis.- Market Intelligence with Real time Price and Arrivals monitoring- Maintaining Inventory of Leftover and CarryForward Stocks.- Labour and Vendor Management.

Bachelor Of Technology (B.Tech.), Ceramic Technology

Activities and Societies: Treasurer - Association of Ceramic technology (2016-18) Placement Coordinator (2017-18) Class Representative.

Higher Secondary