Manoj Jain Email & Phone Number

Gurugram, Haryana, India

After spending more than half of my life I realised that insurance is the most complex product/ service anyone buys.With my global experience, passion and depth of insurance domain, so far I have been consulting HNIs only for their insurance needs. I was doing this very selectively but given the current situation I felt that I should extend this to my friends also. Several dozen families and some of my friends have benefitted from my advice. I have met and spoken with CxOs and found that none of them had the right product and it was inadequate.Unique Mobile NumberDuring a crisis it is difficult for your family to get the right contact number hence I have taken a very unique mobile number, if you follow the characters on your phone dial pad and dial “9insurance” from your phone, it will translate to 9467872623. You will never need to remember or save my number.Please reach out to me to get advise on your insurance needs.

London, United Kingdom

Responsible for sales & delivery of Eurostar's IT outsourcing relationship with NIIT covering all the locations in UK and Europe.Key responsibilities - Maintain and strengthen relationship Customer Leadership team, Joint Definition of strategic and transformational roadmap and fitment of Company’s capability, Business Forecast, Planning, Execution and Profit and Loss maintenance, Shape & Track Quarterly Budget and Results investment, Demand Generation, Market Intelligence, Competitor's Analysis accordingly, define stable value engine to quantify, generate value proposition for customer, Leveraging Alliance to cross strengthen capability and offering portfolio, De-risking the unutilized bandwidth, Capability improvement in training, capacity planning and forecasting, Improving quality standards.

Singapore

Key Achievements / Contributions • Identified exposures and current practices which were severely impacting the performance • Earned immediate positive feedback from the client • Stopped leakage of revenue by reviewing/renegotiating terms with external third parties/vendors • Successfully completed the DR Drill for NUS for year 2013-14, ahead of plan and without any incident

Key areas of responsibility • Institutionalise the governance framework with designing it, obtaining the client sign-off and ensuring ongoing compliance• Establish a process of identification of emerging risks/issues and resolving/escalating them in a timely manner• Monitor the commercial aspects of contractual obligations of various parties involved and provide assessment to key stakeholders on the performance• Ensure adequate documentation of processes, procedures, meeting minutes and all relevant records to provide audit trail for subsequent review/audit/inspectionAchievements / Contributions • AIM achievement best program governance framework award for 2 years in a row• Awarded the “Best Program Governance Framework” award for 2011-12 across all accounts of ISD at Wipro InfoTech level.• Awarded the “Best Managed Program” award for 2010-11 across all accounts of ISD at Wipro InfoTech level.• Awarded the “Certificate for Compliance” award for achieving AIM Level 1 compliance of Governance Framework across all accounts of ISD at Wipro InfoTech level.• Achieved 100% SLA achievement with zero penalty/ service credit since inception for running the mission critical Airport Operations.• MIT North region won the best region award for every quarter on all the business parameters.Regional Delivery Head, North I was responsible for delivery of Datacenter, applications, databases, DR, Network, Help desk, storage etc all the aspects of IT infrastructure operations for key Financial & Banking organisations like CitiFinancial, GE Money; Insurance - Max New York Life, Aviva, MetLife etc for India.

Key Achievements / Contributions • Implemented eCRM Sales, Marketing, Service and Self-care for Enterprise Corporates across India• Successfully achieved the ISO 27001 certification for the North regional office• Continuous increase in the BSC (Balanced Score Card) & IT SAT scores for the last several months• Enabling IT services to meet/ exceed business needs for launching new products

Key Achievements / Contributions • Supported the rapid growth of Induslogic with identifying emerging issues and addressing them in line with the evolving nature and pace of the business

Key Achievements / Contributions • Redefined the metrics to improve the process for feedback on the global IT helpdesk.• Successful off-site BCP test performed for Bank’s Finance Center of Excellence and GIO• Recognition from Director of Technologies at the American Express for identifying and closing all gaps in the process/operations post confirmation by Bank’s Group Internal Audit team

Key Achievements / Contributions • Successfully lead and completed international projects with teams consisting of diverse cultural backgrounds in the US, Hong Kong and India with high customer satisfaction • Spearheaded the adoption of BSI 7799 standards in delivering the solutions

Key Achievements / Contributions • Rollout of CODA in India became the first successful overseas site for DFID• Successful execution of the plan for startup of ‘British Development Cooperation Office’ within the scheduled time and meeting all the project requirement earned me a recommendation letter & Bonus from the Director, Asia Pacific, DFID

Education record

Education record

Education record

Mba (It), Information Technology