Manoj Kumar Email & Phone Number

Charlottetown, Pe, Ca

Charlottetown, Prince Edward Island, Canada

Charlottetown, Prince Edward Island, Canada

• Gathered and documented business processes, requirements, and specifications to support healthcare IT initiatives.• Defined and documented Project Charters, business customer requirements, Functional Specifications, and User interfaces.• Facilitated with the client’s project teams & Relationship Managers to identify system requirements, use case, GUI, wireframes, Screen and User Interface designs to develop business specifications.• Provided user training and developed internal cross-training documents related to healthcare software functionality.• Executed test plans, including integration testing, and assisted in the development and implementation of User Acceptance Testing plans.• Effectively managed incident tracking and resolution utilizing best practices.• Planned, coordinated, and supported information systems delivery, developing information manuals, and ensuring business continuity plans.• Provided product/application lifecycle management, including governance, development, and maintenance of systems.• Collaborated in defining the acceptance criteria and development of test plans and test cases.• Performed gap analysis to understand the existing application and what enhancements need to be done for future.• Reported the project timelines, milestones, and escalated deviations. • Analyze and maintain the Requirements Traceability Matrix RTM across the deliverables.

El Paso, Texas, United States

• Elicited requirements using interviews, document analysis, requirements workshops, surveys, site visits, business process descriptions, use cases, scenarios, business process analysis, and workflow analysis with Business users, Business Partners, Vendors, Line of Business stakeholders and Subject Matter Expert.• Defined and documented Project Charters, Business requirements, Functional Specifications, and User interfaces.• Created, reviewed, and assisted in the writing of user documentation, instructions, and procedures.• Provided user training and developed internal cross-training documents related to Healthcare software functionality.• Developed and prepared business analysis documentation and planning including BRD’s, BDD’s.• Improved business processes, workflows, system usability.• Worked with the client’s project team and Managers to identify requirements, test cases & to develop business specifications.• Analyze and maintained the Requirements Traceability Matrix RTM across the deliverables.• Acted as liaison between customers and the software or application development team.• Collaborated with users from various business units to provide clear business requirements, translate business requirements to value-added technical solutions, and lead projects to deliver enhancements to existing system functionality or to deliver net-new applications.• Performed various types of testing, such as Ad-Hoc, System Testing, Functional, User Acceptance Testing (UAT), Batch Testing, Integration, End to End, Smoke, Regression, and Negative testing.• Developed, executed and maintained test cases, test scripts, and scenarios based on requirements and technical specifications.• Extensively involved in defect tracking and management - open defects, prioritizing defects, assign to the concerned developers, track status, ensure fixes, and summary reporting.

Chennai, Tamil Nadu, India

Worked in developing android and iOS mobile apps - TamilTapz, Snapbox and Cartics.

Greater New York City Area

• Performed shift meeting tasks on a regular basis, managing and maintaining the Servers, Computers, Laptops, Routers.• Configured, Managed, and Maintained networking equipment and fixed operating system & software applications.• Conducted serialized inventories of Computers, Laptops, Printers, and related equipment for the transfer of property to various installations around the campus. • Performed Inventory Analysis to ensure 100% accountability of all items in stock. All discrepancies and violations were reported and documented to maintain this level of accountability.

Master'S Degree, Engineering/Industrial Management, 3.77/4

Bachelor'S Degree, Electrical And Electronics Engineering

Junior Data Analyst

Proficiency in using Excel spreadsheets to perform data wrangling and data mining. Knowledge of Python language for data analysis.