# Led the complete lifecycle for the following key projects as a Project Manager & Business Analyst• Test Prep Batch Operation Management• Enquiry & Billing Management Solution• Online Demo Booking Platform• Website Enhancements (Student Portal)• Cloud Telephony• Admissions Servicing Platform Vol. 2 & 3• Website Chatbot• Marketing Automation (LeadSquared)• Online Testing Engine•… Show more # Led the complete lifecycle for the following key projects as a Project Manager & Business Analyst• Test Prep Batch Operation Management• Enquiry & Billing Management Solution• Online Demo Booking Platform• Website Enhancements (Student Portal)• Cloud Telephony• Admissions Servicing Platform Vol. 2 & 3• Website Chatbot• Marketing Automation (LeadSquared)• Online Testing Engine• Microsoft Dynamics Navision Upgrade from 2013 to 2016 R2# Change Management & User Adoption# IT Projects Budgeting & Expense Management# Release Management & Process adherence Show less

# Successfully managed the following business projects:• Paperless Enquiry Automation - 2019• Inside Sales Management CRM (ExtraaEdge) - 2018• GST Implementation in MS Dynamics NAV 2013 R2 - 2017• National Online Test (OMR based - Addmen) - 2017• Batch Scheduling Module in MS Dynamic NAV 2013 R2 - 2016• Website enhancement & periodic maintenance - 2015 onwards

# Supported in the Implementation of Business Management Solutions (MS Dynamics NAV 2013 R2) • Created Process Flow for new requirements.• Created System Requirement Specification Document (SRS/FRD)• Coordinated with stakeholders (internal & external).• Tested new features/functionality built on the UAT environment and demonstrated to the stakeholders.• User Training and handholding during the hypercare period.• Published revised… Show more # Supported in the Implementation of Business Management Solutions (MS Dynamics NAV 2013 R2) • Created Process Flow for new requirements.• Created System Requirement Specification Document (SRS/FRD)• Coordinated with stakeholders (internal & external).• Tested new features/functionality built on the UAT environment and demonstrated to the stakeholders.• User Training and handholding during the hypercare period.• Published revised user manual.• Also performed duties of super admin for ERP application. # Business Analysts for Inhouse ERP Application (Oracle 10g D2K platform)• Coordinated with the vendor for application support and new developments.• Led the report customization and MIS requirements from the application.• Build the Sales Funnel Process in the application. Show less

• Coordinated and supported Marketing Team for ATL & BTL Activities• Liaison with Marketing vendors for the design and publishing of Ads• Marketing MIS Publishing• Supported ERP Manager with Business Analysts role for in-house application