A keen strategist planner with proficiency in streamlining business processes and results-oriented professional carrying 24 years experience with expertise in managing after Sales Services Operation, Product Training & Field Support, Customer Service, Service Delivery, Product End of Life, Business Development , Pre-Sales, Customer Engagement & Relationship, Reverse Logistics, Channel Sales & Service, Customer Retention, & Service Sales aimed at enhancing overall organizational growth, sustained profitability and improved business performance.Started & build up professional career, working with multinational companies Xerox , Gestetner, Riso India.Specialties: Direct & Indirect Channel Service, Service Sales & Marketing, Customer Relationship Management and cross functional co-ordination across implementation After Market Services (Warranty & Service Lifecycle Management), Analytical and Focused, New business conceptualization, planning, Go-to-Market Plans, Implementation & Execution. Expertise in mapping business requirements and coordinating in developing and implementing processes in line with the pre-set guidelines.