• Reporting to COO. • Effective strategic IT planning and oversight of IT performance. • Installation, configuration and troubleshooting PMS, POS etc.• Good Knowledge in OTA Optimization, Remove Rate Disparity, Content Management and Revenue Management . • Ensure stable and reliable ISP network services (e.g. access products, service networks and core network). • Day-to-day network performance monitoring. • Network troubleshooting and fault… Show more • Reporting to COO. • Effective strategic IT planning and oversight of IT performance. • Installation, configuration and troubleshooting PMS, POS etc.• Good Knowledge in OTA Optimization, Remove Rate Disparity, Content Management and Revenue Management . • Ensure stable and reliable ISP network services (e.g. access products, service networks and core network). • Day-to-day network performance monitoring. • Network troubleshooting and fault analysis; hardware troubleshooting and repair. • Trouble ticket generation and response; carrier interface and escalations. Deployment and maintenance of network monitoring, analysis and reporting tools. • Application of configuration changes via our change control systems and processes. • Installation of network hardware and software. • Installed secure, maintained, troubleshoot, administrated and upgrade Microsoft Windows Server operating systems with all required server roles on assigned servers.• Install, secure, maintain, troubleshoot, administer, manage users and upgrade Microsoft Active Directory. • Participate in developing and maintaining backup and recovery procedures and processes. • Maintain a Change Management log for changes made in the production environment. • Assist other System Administrators as needed.• CCTV Installation & Configuration.• Vendor Management. • Application Support (Operations / Production) for external and internal web portals• Experienced in Application Server : Apache Tomcat• Worked on PHP and MySQL to resolve issues identified in web- portals• Managed vendors and developers for designing of applications• Prepared use cases and flow diagrams for applications• Developing design briefs that suit the client's purpose Show less

• Ensure stable and reliable ISP network services (e.g. access products, service networks and core network). • Day-to-day network performance monitoring. • Network troubleshooting and fault analysis; hardware troubleshooting and repair. • Trouble ticket generation and response; carrier interface and escalations. Deployment and maintenance of network monitoring, analysis and reporting tools. • Application of configuration changes via our change control systems and processes… Show more • Ensure stable and reliable ISP network services (e.g. access products, service networks and core network). • Day-to-day network performance monitoring. • Network troubleshooting and fault analysis; hardware troubleshooting and repair. • Trouble ticket generation and response; carrier interface and escalations. Deployment and maintenance of network monitoring, analysis and reporting tools. • Application of configuration changes via our change control systems and processes. • Installation of network hardware and software. • Installed secure, maintained, troubleshoot, administrated and upgrade Microsoft Windows Server operating systems with all required server roles on assigned servers.• Install, secure, maintain, troubleshoot, administer, manage users and upgrade Microsoft Active Directory. • Participate in developing and maintaining backup and recovery procedures and processes. • Maintain a Change Management log for changes made in the production environment. • Assist other System Administrators as needed.• Application Support (Operations / Production) for external and internal web portals• Experienced in Application Server : Apache Tomcat• Worked on PHP and MySQL to resolve issues identified in web- portals• Managed vendors and developers for designing of applications• Prepared use cases and flow diagrams for applications Show less

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