Manoj Patil Email & Phone Number

Dubai, Ae

Dubai, United Arab Emirates

• Spearheaded comprehensive project to modernize legacy Salesforce Classic application for Dubai South freezone.• Led migration of existing processes across Real Estate, Freezone Services, Licensing, Aviation, Logistics, and Energy sectors to Lightning Web Runtime (LWR) - Experience Cloud.• Collaborated closely with client to transition over 200 services to online platform, eliminating need for physical visits andenabling remote accessibility.• Implemented Lightning Web… Show more • Spearheaded comprehensive project to modernize legacy Salesforce Classic application for Dubai South freezone.• Led migration of existing processes across Real Estate, Freezone Services, Licensing, Aviation, Logistics, and Energy sectors to Lightning Web Runtime (LWR) - Experience Cloud.• Collaborated closely with client to transition over 200 services to online platform, eliminating need for physical visits andenabling remote accessibility.• Implemented Lightning Web Components (LWC) within LWR to centralize services onto single page, dynamically renderingcomponents based on specific service stages, enhancing customer experience.• Crafted architectural framework for implementation, facilitating best practice adherence and application scalability.• Utilized BizFlow (similar app to HexaBMP), DocuSign, DrawLoop managed packages to enhance user experiences andoperational efficiencies. Show less

Pune, Maharashtra, India

Roles/ Responsibility : - Managed cross-functional teams, overseeing project timelines, milestones, and deliverables to ensure successful project execution.- Led vendor selection and negotiation processes, optimising project resources and costs.- Provided technical guidance and mentorship to the development team, ensuring adherence to best practices and coding standards.- Orchestrated seamless code promotions and deployments through DevOps practices.Asset/Accelerator… Show more Roles/ Responsibility : - Managed cross-functional teams, overseeing project timelines, milestones, and deliverables to ensure successful project execution.- Led vendor selection and negotiation processes, optimising project resources and costs.- Provided technical guidance and mentorship to the development team, ensuring adherence to best practices and coding standards.- Orchestrated seamless code promotions and deployments through DevOps practices.Asset/Accelerator Developments: ESG Health Einstein Analytics (Environment, Social & Governance)- Developed sustainability dashboards tailored for wealth management, empowering strategic investment decisions.Contact Centre Transformation (OmniScript)- Led transformation of multiple contact centres, integrating Amazon Connect and Salesforce Connect for a unified 360-degree view. Show less

Pimpri Chinchwad, Mh, India

PROJECT: Financial Services Cloud- Led successful transformation of Wealth business to Salesforce (Financial Services Cloud) for a prominent UK bank.- Designed and delivered modules such as Financial Personality Assessment, Colleague Desktop, Account Trigger Events, Lead Management.

Pune Area, India

PROJECT: Service Cloud/Lightning Communities- Implemented Salesforce Communities with Rest API integrations, enhancing member experiences and partner services.- Managed project timelines, milestones, and deliverables to ensure successful project execution.- Provided technical guidance and mentorship to the development team, ensuring adherence to best practices and coding standards.- Conducted comprehensive technical design and code reviews to maintain code quality and… Show more PROJECT: Service Cloud/Lightning Communities- Implemented Salesforce Communities with Rest API integrations, enhancing member experiences and partner services.- Managed project timelines, milestones, and deliverables to ensure successful project execution.- Provided technical guidance and mentorship to the development team, ensuring adherence to best practices and coding standards.- Conducted comprehensive technical design and code reviews to maintain code quality and consistency. Show less

Pune Area, India

PROJECTS: Sales Cloud, CPQ, Service Cloud, Coveo Search Engine- Led development, maintenance, and optimisation of critical applications, resulting in streamlined operations and improved user experiences.- Managed project timelines, milestones, and deliverables to ensure successful project execution.- Provided technical guidance and mentorship to the development team, ensuring adherence to best practices and coding standards.- Led brown bag sessions and white paper presentations… Show more PROJECTS: Sales Cloud, CPQ, Service Cloud, Coveo Search Engine- Led development, maintenance, and optimisation of critical applications, resulting in streamlined operations and improved user experiences.- Managed project timelines, milestones, and deliverables to ensure successful project execution.- Provided technical guidance and mentorship to the development team, ensuring adherence to best practices and coding standards.- Led brown bag sessions and white paper presentations to share technical insights and foster continuous learning. Show less

Pune Area, India

PROJECT: One3 Customer Service Remedy Application- Enhanced stability and reliability by proactively introducing innovative functionalities.- Automated end-to-end environment refresh activity, saving 30 hours of time.- Managed server maintenance and developed custom scripts for Unix machines.PROJECT: Oracle Knowledge Base Application- Worked on enhancements, bug fixes, and automation.- Migrated around 100K knowledge articles to Salesforce platform.PROJECT:… Show more PROJECT: One3 Customer Service Remedy Application- Enhanced stability and reliability by proactively introducing innovative functionalities.- Automated end-to-end environment refresh activity, saving 30 hours of time.- Managed server maintenance and developed custom scripts for Unix machines.PROJECT: Oracle Knowledge Base Application- Worked on enhancements, bug fixes, and automation.- Migrated around 100K knowledge articles to Salesforce platform.PROJECT: Gap Analysis for Remedy Tool- Identified gaps in Expido tool compared to ITSM and generated gap reports. Show less