Develop and execute the overall global demand forecast to enable Service and overall company objectives. Improve launch strategy into scalable solution for future product growth.Lead and motivate a diverse group of 5 Demand Planners to execute their work in a flexible and dynamic work environment.Collaborate with sales, supply chain, global distribution centers, engineering, and other partners to understand demand forecast drivers.Drive key KPI improvement activities (reducing forecast error and bias), improving customer service, reducing excess/obsolete inventory, to enable predictive performance and financial planning.Review historical consumption data, trends, prepare forecast data, develop statistical forecast models and evaluate forecast results to increase accuracy by removing bias.Monitor performance vs the forecast throughout the month identifying key shifts. Facilitate monthly demand planning performance reviews to prevent excess/obsolete materials.Collaborate with sales, supply chain, global distribution centers, and other partners to establish and maintain safety stock and other inventory practices.Maintain and leverage forecast and consumption analytics to drive collaborative inventory and risk reviews with partners to meet customer service improvements.Seek out new innovations and present new strategies to continuously improve all areas of the organization.

• Develop, implement and manage wholesale, mechanical and maintenance service parts sales, incentives and promotional activities.• Launched the first Hyundai Dealer promotion program (2020) to incentivize Hyundai Genuine maintenance & mechanical parts, increase part sales and grow brand loyalty.• Collaborate with third party vendors on part sales initiatives and strategies (conquest programs)• Achieved 12% YoY increase in total parts sales (2019 vs 2018).• Managing relationships with Regions, Dealers, 3rd party parts distributor and management to promote parts programs to achieve annual service part sales objectives.• Principal project management lead responsible for the development and execution of all parts sales programs including but not limited to: Wholesale Marketing Plans & Programs, Gray Market/Aftermarket/Counterfeit activity coordination with Hyundai’s Legal Division, and publication of wholesale related materials.• Oversee reporting & analytics for service parts sales and related programs distributed by part sales team while managing KPI metrics.• Coordinate and assist with various departmental projects such as Parts Training, contract/vendor management, Parts Performance dealer reward programs Guild, Channel protection.• Vendor negotiation and selection for service parts wholesale business activities.

• Ensure specialized planning areas (new model launches, campaigns, and local parts have sufficient inventory available at national warehouses to support current and future Customer demand.• Responsible for attaining and driving improvements to operations in order to achieve Key Performance Indicators (KPIs): balanced purchasing budget, service fill rates, dealer backorder lines, and inventory (Months of Supply) objectives, while operating within business constraints (like obsolescence and ledger targets).• Coordinate the development and improvement of strategic plans and standard operating procedures (SOPs), providing clear operating direction, improving operational effectiveness, as well as mentoring employees as needed to ensure organizational intelligence is increased.• Oversee parts catalog maintenance activities which include parts master daily updates, implementing engineering changes, stock inspections and confirming part interchangeability.• Clearly communicate recommendations, on-going performance, risks, or current issues to executive management, our customers, and team members.

• Subject matter expert for all production scheduling matters across all 12 USA/Canada/Mexico assembly plants.• Developed and maintained scheduling related corporate guidelines and process documentations for assembly plant reference.• Created corporate training manual for new and current scheduling plant personnel to mitigate gaps in knowledge.• Aligned corporate scheduling systems with World Class Manufacturing strategies to be reflected in newly developing plant systems.• Developed tracking reports and system identifying aging built vehicles.

• Awarded Employee Award of Excellence for identifying, correcting and implementing resolution for mis-built vehicle console panels leading to $8M in cost recovery from supplier• Corporate subject matter expert for inventory control, record integrity, productive inventory cycle counting and logistics activities for all 12 USA/Canada/Mexico assembly plants• Created and maintained corporate processes & guidelines related to logistics and inventory management.• Coordinate monthly meetings with all plant logistics personnel to recognize and document best practices• Participated on corporate team of subject matter experts to redesign current inventory management systems to incorporate latest technologies towards achieving cost efficiencies and lean manufacturing practices• Launched the electronic approval process across the corporation to move part inventory records adjustments from a paper method to online while increasing the accountability aspect of Chrysler's inventory systems and enhancing our fulfillment of SOX requirements

• Led all Production Control functions for the Assembly plant which focuses on the areas of engineering change management, vehicle scheduling, inbound logistics and Inventory management• Developed productive and non-productive inventory forecasts• Ensured plant inventory practices adherence to all financial corporate process guidelines and Sarbanes-Oxley (SOX) requirements• Championed annual physical inventory, corporate audits and cost reduction activities• Managed a staff of floor hourly & salary unionized office staff, supervisors and area managers• Directed launch activities for vehicles launches in coordination with several plant department heads

• Coordinated and monitored JIT routings.• Provided inventory management follow-up for inbound materials.• Managed and provided timely resolution of inventory discrepancies.• Supported audit requirements by maintaining record integrity.• Supervised a group of salaried, union represented analysts.

• Plan vehicle build mix to production constraints and material availability. • Monitor daily build schedules and resolves any potential variations due to supplier constraints.• Liaise with plant departments for launch of new vehicles and packages.• Coordinate year end activities with cross-functional plant team.• Create and maintain plant systems as related to vehicle builds.• Ensure vechiles are processed through plant areas in a timely fashion as to prevent delays for customer deliveries.• Manage sequenced and modular build suppliers.• Supervise salaried, union represented analysts.

• Liase with multi-functional plant team to implement engineering changes, averaging 3000 changes per year.• Set up plant systems for smooth transition during initiation of engineering changes.• Lead plant on introduction on new product and packages.• Coach and mentor various plant departments on part specification and engineering bill of materials.• Direct part follow up and resolve any issues as related to new model year vehicles.• Manage international supply base while resolving logistical challenges involved with globally supplied commodities.• Supervise salaried, union represented analysts.

• Managed part requirements for new model (pilot) vehicles in relation to production control activities for 4 different vehicle launches• Liased with current and new suppliers to review launch requirements for new vehicle builds• Aligned activities across several plant departments to support new model builds• Organized logistics and delivery of new model built vehicles to engineering head office

• Monitor daily build schedules and troubleshoot variations to maintain production.• Provide support to sequence and modular suppliers for vehicle part information.• Create and distribute daily production reports for senior management review.• Process vehicle scrap and rebuild units in a timely fashion.

Responsible for assembly of various parts on vehicles.Inspect part and vehicle quality while installing parts.