Manola Porta Email & Phone Number

Rome, It

Working closely with Clients’ senior stakeholders, responsable for leading the strategyand overall delivery of IESA’s integrated supply capability in the MRO field, driving the delivery of reduction of costs on indirect materials and assuring the targets on KPIs.Main responsabilities include:• To take responsibility for managing the Client relationship, contract and commercial arrangements, and operate as the key point of Client communication and feedback, including the provision of performance based reports, pricing and service proposals• To coordinate the service provision to exceed Client expectations, monitoring the operational performance and assure the delivery of agreed Service Level Agreements (SLAs) and Key Performance Indicators (KPIs)• To conduct Business Review and Client feedback surveys to drive continuous improvement• To produce an National Account Development Plan consisting of a full P&Lf orecast• To manage P&L to deliver both revenue and profit targets in line with budget improvement• To identify growth opportunities fot the existing Client as well as expanding opportunities• To take responsibility for the recruitment and succession planning of the Team

Roma, Italia

Responsible for maximizing global revenues and market share, working with Global Strategic Corporate Accounts, focusing on premium revenue. Responsible for developing both strategic and tactical actions to improve portfolio’s performance, with an annual total value of 20M.Main responsibilities include:• Set sales strategies and programs to ensure maximum financial return for assigned accounts• Contract negotiation and implementation• Perform analysis, monitor performance and implement actions to maximize revenue• Manage customer relationship for assigned accounts• Perform Global Meetings in cooperation with International Partners and Customers• Coordinate International Account Teams in order to leverage the local peculiarities and maximize local performances

As part of Marketing Dpt, responsible for coordinate Marketing Actions in 40 International Markets:- Define and coordinate POS Marketing Strategies- Assign Marketing budget for region and country- In cooperation with Regional managers, define and approve Marketing Plans - Evaluate and present Sponsorship opportunities, Partnership & Co-Marketing agreements- Organize, in cooperation with involved markets, events on local markets- Collaborate with Communication&Brand dpt to define Tactical and Strategic Communication actions and Marketing Campaigns- Coordinate cross activities and spread Best Practices- Ensure alignment between central Marketing actions and International Sales needs and requirements- Monitor spending of central allocated budget and ROI on campaigns- Coordinate International Markets initiatives in terms of Trade Marketing (materials, fairs&ehibitions, policies, communications)

Rome Area, Italy

As part of International Sales Dpt and in close cooperation with Marketing Department, responsible for: - Assure the deployment of marketing initiatives in all the countries of the area- Manage and authorize local Marketing Plans in coordination with Country Managers- Request and define Promo Campaign in cooperation with Revenue Management and Country Managers, including specific web actions with e-business dpt- Coordinate Direct Marketing communication on local markets and monitoring results- Propose and negotiate ad hoc product modifications in order to meet local markets expectations- Define and monitor specific actions for International Customers with the aim to enlarge local Databases and have particular care of loyal Customers

Responsible for all phases necessary to design and implement new Ancillary Services and Products.In the last 4 years, I led the launch of 32 new services with the result of more than decupling revenues. My role includes:- Benchmark and Scenario Analysis, identify opportunities, and research new possibilities,- Feasibility analysis and economic evaluation- Project Management- Design of Administrative and Financial flows- Monitoring and gap Analysis- Design of post sales flows

- Strategic Marketing: market analysis and business development; reports on competitive scenario- Definition of budget and business plans- Brand management- Management of captive customers- Operating marketing: mailing; web site..

Master, Strategic & Operative Marketing

Master, Business Engineering

Education record

Economics