Manola Porta Email and Phone Number
Manola Porta work email
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Manola Porta personal email
Client Relationship Manager with a strong Marketing background, Strategic vision and Sales attitude, facing the challenge to enhance results, keeping constantly in mind sales targets.Experienced in leading teams and developing new services & products in complex environments, with solid skills of scenario analysis and Project Management.Capable to set targets and define effective action plans. Comfortable working in a fast paced, hands-on, growth orientated work environment and possessing a proven ability to boost results and Customer’s loyalty.
Rs Integrated Supply
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Client Service Manager - Italy, Belgium And Spain | #1 Outsourcing Procurement Company In EuropeRs Integrated SupplyRome, It
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Client Service Manager - Italy, Belgium & Spain | #1 Outsourcing Procurement Company In EuropeRs Integrated Supply Sep 2022 - Present -
Client Relationship Manager - ItalyIesa Ltd Jul 2021 - PresentWorking closely with Clients’ senior stakeholders, responsable for leading the strategyand overall delivery of IESA’s integrated supply capability in the MRO field, driving the delivery of reduction of costs on indirect materials and assuring the targets on KPIs.Main responsabilities include:• To take responsibility for managing the Client relationship, contract and commercial arrangements, and operate as the key point of Client communication and feedback, including the provision of performance based reports, pricing and service proposals• To coordinate the service provision to exceed Client expectations, monitoring the operational performance and assure the delivery of agreed Service Level Agreements (SLAs) and Key Performance Indicators (KPIs)• To conduct Business Review and Client feedback surveys to drive continuous improvement• To produce an National Account Development Plan consisting of a full P&Lf orecast• To manage P&L to deliver both revenue and profit targets in line with budget improvement• To identify growth opportunities fot the existing Client as well as expanding opportunities• To take responsibility for the recruitment and succession planning of the Team
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Global Strategic Account ManagerAlitalia Società Aerea Italiana S.P.A. Jun 2018 - Jul 2021Roma, ItaliaResponsible for maximizing global revenues and market share, working with Global Strategic Corporate Accounts, focusing on premium revenue. Responsible for developing both strategic and tactical actions to improve portfolio’s performance, with an annual total value of 20M.Main responsibilities include:• Set sales strategies and programs to ensure maximum financial return for assigned accounts• Contract negotiation and implementation• Perform analysis, monitor performance and implement actions to maximize revenue• Manage customer relationship for assigned accounts• Perform Global Meetings in cooperation with International Partners and Customers• Coordinate International Account Teams in order to leverage the local peculiarities and maximize local performances -
International Field Marketing ManagerAlitalia Società Aerea Italiana S.P.A. Apr 2015 - Jun 2018As part of Marketing Dpt, responsible for coordinate Marketing Actions in 40 International Markets:- Define and coordinate POS Marketing Strategies- Assign Marketing budget for region and country- In cooperation with Regional managers, define and approve Marketing Plans - Evaluate and present Sponsorship opportunities, Partnership & Co-Marketing agreements- Organize, in cooperation with involved markets, events on local markets- Collaborate with Communication&Brand dpt to define Tactical and Strategic Communication actions and Marketing Campaigns- Coordinate cross activities and spread Best Practices- Ensure alignment between central Marketing actions and International Sales needs and requirements- Monitor spending of central allocated budget and ROI on campaigns- Coordinate International Markets initiatives in terms of Trade Marketing (materials, fairs&ehibitions, policies, communications)
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Regional Marketing ManagerAlitalia Compagnia Aerea Italiana Spa Feb 2014 - Jun 2018Rome Area, ItalyAs part of International Sales Dpt and in close cooperation with Marketing Department, responsible for: - Assure the deployment of marketing initiatives in all the countries of the area- Manage and authorize local Marketing Plans in coordination with Country Managers- Request and define Promo Campaign in cooperation with Revenue Management and Country Managers, including specific web actions with e-business dpt- Coordinate Direct Marketing communication on local markets and monitoring results- Propose and negotiate ad hoc product modifications in order to meet local markets expectations- Define and monitor specific actions for International Customers with the aim to enlarge local Databases and have particular care of loyal Customers
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Ancillary Revenue ManagerAlitalia Compagnia Aerea Italiana Spa Jul 2009 - Jan 2014Responsible for all phases necessary to design and implement new Ancillary Services and Products.In the last 4 years, I led the launch of 32 new services with the result of more than decupling revenues. My role includes:- Benchmark and Scenario Analysis, identify opportunities, and research new possibilities,- Feasibility analysis and economic evaluation- Project Management- Design of Administrative and Financial flows- Monitoring and gap Analysis- Design of post sales flows
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Marketing ManagerAlitalia Airport S.P.A Dec 2006 - Jul 2009- Strategic Marketing: market analysis and business development; reports on competitive scenario- Definition of budget and business plans- Brand management- Management of captive customers- Operating marketing: mailing; web site..
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Business Development & MarketingAlitalia Airport S.P.A Sep 2002 - Dec 2006
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Business Project Reengineering ConsultantAlitalia S.P.A Mar 2002 - Sep 2003
Manola Porta Skills
Manola Porta Education Details
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Profingest - Management SchoolStrategic & Operative Marketing -
Business Engineering -
Economics
Frequently Asked Questions about Manola Porta
What company does Manola Porta work for?
Manola Porta works for Rs Integrated Supply
What is Manola Porta's role at the current company?
Manola Porta's current role is Client Service Manager - Italy, Belgium and Spain | #1 Outsourcing Procurement Company in Europe.
What is Manola Porta's email address?
Manola Porta's email address is ma****@****lia.com
What schools did Manola Porta attend?
Manola Porta attended Profingest - Management School, University Of Rome Tor Vergata, Università Di Siena, The University Of Manchester.
What skills is Manola Porta known for?
Manola Porta has skills like Business Planning, Marketing Strategy, Airlines, Aviation, Business Development, New Business Development, Market Analysis, Management, Marketing, Business Strategy, Team Leadership, Sales.
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