Dynamic leadership role overseeing the Railway Industry Association's Operating Services Directorate, encompassing Marketing & Events, Member Relations, and Operations. I ensure seamless delivery across all functions, driving collaboration, optimising resources, and enhancing the member experience.As COO, I manage budgets, spearhead strategic initiatives, and work closely with the Chief Executive on staff wellbeing, business compliance, and policy development. Acting as Company Secretary, I oversee Board preparations and regulatory adherence.A strategic innovator, I lead cross-functional teams to deliver excellence, aligning services with partners like Rail Business Daily and fostering continuous improvement to advance the UK rail sector.

Championing Transformation through RIA’s Unlocking Innovation Programme: Spearheading the strategic vision to forge new supply chains, enabling creative solutions, and elevating the industry through showcasing groundbreaking work. This initiative has been instrumental in knitting together a nationwide innovation network, impacting thousands over a decade.Leading the Charge on Transport Data Utilisation: Pioneering the industry's approach to leveraging data for the genesis of new technologies, catalysing innovation, and enhancing service quality for railway customers.Strategic Collaboration with Key Stakeholders: Forging strong partnerships with major industry players including the Department for Transport, Network Rail, and HS2, alongside academic and supply chain sectors, to tackle innovation challenges and drive collective progress.Co-authoring Key Industry Thought Leadership: Building RIA’s Innovation Strategy (2022), the landmark Data and Digital Technologies for Rail report (2023), and the Destination: Revenue Growth (2024) reports, setting new benchmarks for industry-wide innovation and digital transformation.

Orchestrated industry consultations through the Unlocking Innovation programme, reinforcing the UK rail supply chain and fostering innovation.Led the development and publication of the Major Projects Report, offering critical insights and advocating for industry best practices.Contributed to RIA's outreach and thought leadership through active participation in industry events, including Rail Live 2021.

Supported RIA's Technical and Policy teams in delivering a broad spectrum of member networking activities, enhancing member engagement and industry collaboration.Facilitated knowledge exchange and best practice sharing, contributing to the railway sector's understanding of policy development, lobbying, engineering, innovation, and more.

Community Building and Networking: Facilitated networking opportunities for rail professionals in the early stages of their careers, fostering a supportive community that encourages skills development and professional growth.Mentorship and Leadership: Provided mentorship to young rail professionals, advocating for the importance of continuous learning, apprenticeships, and career development in shaping the future of the rail industry.Skills Honed: Leadership within a volunteer capacity, demonstrating a strong commitment to the rail community

Innovative Leadership: Played a pivotal role in an independent, not-for-profit community dedicated to revolutionising the rail sector through the adoption of new ideas and technologies, enhancing passenger experiences and journey efficiency.Advocacy for Innovation: Championed the integration of innovative solutions in rail transport, focusing on simplifying operations, enhancing passenger engagement, and offering efficient alternatives to conventional practices.Community Building: Instrumental in cultivating a dynamic network of innovators, stakeholders, and industry leaders, fostering collaboration and the exchange of ideas to drive forward technological advancements in the railway sector.Digital Transformation: Gained profound insights into the barriers to digital innovation in the rail industry, identifying key opportunities for technological integration and enhancing system-wide efficiency and customer satisfaction.Skills Developed: Enhanced expertise in business development, rail transport innovation, event management, public speaking, and leadership, solidifying my position as a thought leader in rail innovation.

Organisational Leadership: Spearheaded the creation and growth of The Global AirRail Alliance (GARA), a pioneering international organisation dedicated to integrating air and rail transport, fostering seamless travel experiences, and promoting innovative partnerships across the global transport industry.Strategic Development: Orchestrated the strategic vision of GARA, transitioning from a dedicated newsletter, airrailNEWS, to a thriving international membership organisation, recognised for its leadership in seamless travel, e-ticketing, and passenger information systems.Global Events and Awards: Conceptualised and led the Global AirRail Conference and Awards, along with regional air-rail events in Malaysia, Italy, South Africa, and the UK, as well as the Airport Access Ideas Forum, establishing GARA as a key platform for industry dialogue, innovation, and recognition. Community Building: Cultivated a robust international community of rail operators, airports, airlines, and suppliers, fostering collaboration and sharing best practices in air-rail integration.Industry Advocacy: Engaged with major industry bodies such as IATA and Airports Council International to advance airline-rail ticketing initiatives, significantly contributing to the shift in focus towards sustainable and integrated transport solutions.Leadership & Management: Managed all business aspects, from strategic planning, financial oversight, and staff development to marketing, publishing, and event organization, ensuring the alliance’s growth and sustainability.Public Policy Influence: Actively contributed to industry papers on rail-air connectivity and lobbied international governmental organisations, including the European Parliament and the Department for Transport in the UK, advocating for integrated transport policies.

Publication Launch: Instrumental in the launch and establishment of Customer Experience Magazine, a pioneering B2B publication dedicated to exploring the dynamics of business-customer relationships and customer service excellence.Editorial Leadership: Acted as the principal editor, steering the magazine's content strategy and overseeing the production of monthly newsletters that delved into creating outstanding customer experiences through innovative delivery, engagement, sustainability, and employee relations.Content Development: Crafted and executed the publication's concept, managing all aspects of production from editorial planning and writing to design, marketing, and distribution, ensuring a consistent and engaging reader experience.Community Engagement: Proactively engaged with senior customer experience professionals, curating a platform for them to share insightful stories and best practices, thereby fostering a community of thought leadership within the industry.Skills Honed: Enhanced skills in writing, strategic thinking, communication, copy editing, leadership, news writing, and editorial oversight, contributing to the publication's success and influence in the customer experience domain.

Conference Leadership: Orchestrated all facets of the international air-rail conference for the International Air Rail Organisation, ensuring excellence in speaker engagement, venue selection, attendee registration, and comprehensive event marketing and communications.Budget Management: Demonstrated adept financial acumen by overseeing the event's budget, ensuring efficient resource allocation and cost-effective event execution.Industry Insights: Acquired deep insights into the air-rail transport sector, identifying market gaps and best practices globally, which laid the groundwork for pioneering initiatives. Inspired by the role's insights and challenges, conceptualized and founded the Global AirRail Alliance, addressing a crucial industry need by connecting airports with rail transport and sharing global best practices.Skills Developed: Advanced in business development, event planning and management, rail transport understanding, strategic communication, and problem-solving, significantly enriching my professional skill set.

Event Leadership: Spearheaded the organisation of international shipping and transport events, overseeing all facets from speaker engagement, delegate registration, and venue coordination to marketing, communications, and budget management.Editorial Contributions: Played a pivotal role in the editorial team of GreenPort Journal, an international publication focusing on ports and environmental sustainability, enhancing the journal's content quality and relevance.Industry Engagement: Established and nurtured valuable relationships with key maritime ports and organisations, expanding the company’s network and influence within the global shipping and transport industry.Professional Growth: Developed expertise in business development, event planning and management, high-level communication, and problem-solving, notably enhancing my capabilities in organising large-scale industry events.

Key Role: Engaged in a dynamic, all-encompassing role within a family-founded international business publication, JURA MOPE SEA, which achieved global recognition in the transport and logistics sector. Responsibilities spanned business development, editorial management, sales and marketing, and staff leadership.Multilingual Publication: Contributed to the magazine's expansion and its establishment as a trilingual (Lithuanian, Russian, English) authority in international business, transport logistics, policy, and global trends.Journalism & Content Creation: Authored numerous influential articles on transport logistics and global trends, significantly enhancing the magazine's content depth and reach. Managed the complete editorial process from content planning to supervising proofreading, ensuring high-quality publications.Strategic Relationships & Representation: Actively engaged with key stakeholders including the Klaipeda Port Authority, Stevedoring Companies, and the Ministry of Transport and Communications. Fostered diplomatic relations with Lithuanian embassies in strategic countries and foreign embassies in Lithuania, broadening the magazine’s network and influence.International Representation: Represented the publication at numerous international trade shows, advocating for Lithuanian logistics businesses and facilitating cross-border collaborations.Awards & Recognitions: Spearheaded the creation of Lithuania’s only transport logistics awards, "Anatolijus", elevating the national logistics sector's profile and celebrating industry excellence.Digital & Marketing Strategy: Developed and executed the company's marketing strategy, enhancing brand visibility and engagement. Oversaw the maintenance of the company’s website, ensuring a strong online presence.Skills Developed: Advanced proficiency in writing, business development, strategic planning, communication, copy editing, news writing, and editorial leadership.