Manon Leroux Email & Phone Number

Val-Morin, Qc, Ca

Montreal, Quebec, Canada

Val Morin, Canada Area

Action Imports - Gérant de Territoires (Avril 2017 - Octobre 2023)Agent indépendante pour un grossiste desservant les fleuristes, centres de jardin, boutiques cadeaux et déco maison.Responsable de maintenir clients existant et aussi trouver de nouvelles opportunitées pour les régions de Montréal et régions. Tâches et responsabilités incluses:Ventes: suivi regulier pour approvisionnement Ventes: preparation de booking saisonier (Automne/Noel et… Show more Action Imports - Gérant de Territoires (Avril 2017 - Octobre 2023)Agent indépendante pour un grossiste desservant les fleuristes, centres de jardin, boutiques cadeaux et déco maison.Responsable de maintenir clients existant et aussi trouver de nouvelles opportunitées pour les régions de Montréal et régions. Tâches et responsabilités incluses:Ventes: suivi regulier pour approvisionnement Ventes: preparation de booking saisonier (Automne/Noel et Printemps)Administration: Traitement des commandesService à la Clientèle: Suivi de livraison de commande Service à la Clientèle: Traitement des retours de marchandises endommagéesVentes: Présentation d'une nouvelle gamme de produits Show less

Mississauga, On

Contractor/consultant for several clients in various industries: Media Agency, Real Estate, Recruitment, Restaurant, Women Entrepreneur Conference. Tasks & Responsibilities included:- Build and execute social media strategy through competitive research, platform determination, benchmarking, messaging and audience identification.- Successfully trained support staff on managing the company’s social presence. - Generated content that built deeper connections and encouraged… Show more Contractor/consultant for several clients in various industries: Media Agency, Real Estate, Recruitment, Restaurant, Women Entrepreneur Conference. Tasks & Responsibilities included:- Build and execute social media strategy through competitive research, platform determination, benchmarking, messaging and audience identification.- Successfully trained support staff on managing the company’s social presence. - Generated content that built deeper connections and encouraged community members to become brand advocates.- Created and optimized company pages within each platform to increase the visibility of company’s social content.- Collected all user-generated content in line with the moderation policy for each community.- Prepared editorial calendars and syndication schedules- Clearly demonstrated continual growth by monitoring and analyzing the appropriate social data/metrics, insights and best practices. Show less

Mississauga, On

As the Customer Service Rep I was an advocate for the Customer inside the organization while working closely with Operations, Marketing, Sales, Accounting and other functional teams to provide solutions that exceed Customer requirements. I helped facilitate the achievement of company goals in the areas of Customer satisfaction, quality, accuracy, unit and revenue growth, department compliance, and asset management. Tasks & Responsibilities included:- Acted as the primary… Show more As the Customer Service Rep I was an advocate for the Customer inside the organization while working closely with Operations, Marketing, Sales, Accounting and other functional teams to provide solutions that exceed Customer requirements. I helped facilitate the achievement of company goals in the areas of Customer satisfaction, quality, accuracy, unit and revenue growth, department compliance, and asset management. Tasks & Responsibilities included:- Acted as the primary Medtronic point of Customer contact.- Ensured quick, accurate and complete response to customer & sales representative requests including pricing, product delivery and technical support. Occasionally entered Customer complaints.- Approved Customer purchase orders or verbal requests for product delivery, maintained timely and accurate processing of orders and delivery of order acknowledgements.- Referred any potential Customer issues with Field Sales Representatives and Regional Business Directors.- Ensure full compliance with all company policies and procedures including Regulatory, Compliance and Quality control system(s).- Administered Sales Agreement for review. - Attained advanced Product knowledge for sampling and order fulfillment- Maintained and filed Customer records in compliance with Medtronic’s Quality System.- Assisted in audits as required. Show less

Mississauga, On

In my role as the customer-oriented service representative I would act as a liaison, providing product/services information and resolving any emerging problems that our clients might face with accuracy and efficiency.- Effectively managed large amounts of incoming calls- Generated sales leads- Identified and assessed customers’ needs to achieve satisfaction- Built sustainable relationships of trust through open and interactive communication- Provided accurate, valid and… Show more In my role as the customer-oriented service representative I would act as a liaison, providing product/services information and resolving any emerging problems that our clients might face with accuracy and efficiency.- Effectively managed large amounts of incoming calls- Generated sales leads- Identified and assessed customers’ needs to achieve satisfaction- Built sustainable relationships of trust through open and interactive communication- Provided accurate, valid and complete information by using the right methods/tools- Attained personal & team sales targets and call handling quotas- Assessed complaints, provided the best solutions possible within the time limits and follow up to ensure resolution Show less