Mark Norris

Mark Norris Email and Phone Number

Vice President Product Platform Solutions - Risk & Identity @ Visa
foster city, california, united states
Mark Norris's Location
San Francisco, California, United States, United States
Mark Norris's Contact Details
About Mark Norris

Product Management executive with hands-on product leadership and management experience in payments and financial services. Experienced in building product teams and products in a matrixed, distributed organization on a global scale; taking ideas on a journey to commercial launch. Customer centric focused, underpinned with hands on customer service experience conscious of end user usability, and feedback.

Mark Norris's Current Company Details
Visa

Visa

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Vice President Product Platform Solutions - Risk & Identity
foster city, california, united states
Website:
visa.com
Employees:
18421
Mark Norris Work Experience Details
  • Visa
    Vice President Risk And Identity Platform Solutions
    Visa May 2023 - Present
    San Francisco Bay Area
    Lead the vision, strategy and the development of an integrated payment acceptance, risk and identity decisioning platform to reduce cost of ownership of duplicate capabilities through a shared services platform while creating value in enabling new use cases and revenue opportunities
  • Visa
    Vice President Global Client Service Delivery
    Visa Oct 2020 - Apr 2023
    San Francisco Bay Area
    Responsible for overall strategic engagement and operational account management, technical product support and solutioning, implementation, project management, and business optimization for CyberSource and Authorize.Net clients globally through onboarding, activation and ongoing support needs.
  • Visa
    Vice President Of Global Product Platform Services
    Visa Nov 2017 - Sep 2020
    San Francisco Bay Area
    VP of Global acceptance and processing for CyberSource. Transformed how the business thinks, manages and integrates with integrated software vendors for the benefit of partners andmerchants to develop a more seamless payment experience. Led a large team of Product Managers to oversee newly consolidated shared services and laid the foundation for a new acceptance platform.
  • Tsys
    Svp Product Management & Product Strategy - Tsys Merchant Business Solutions
    Tsys Sep 2016 - Oct 2017
    Greater Denver Area
    Head of Product Management for TSYS Merchant Acquiring and TSYS Merchant Payment Processing Solutions. Lead product for all merchant and partner eCommerce, mPOS and POS acceptance and processing solutions.
  • Visa
    Vice President Product Management Merchant Solutions
    Visa Mar 2014 - Aug 2016
    San Francisco Bay Area
    Led the Global Product Management function for both Authorize.net (Small Business Merchants) and CyberSource (Enterprise Merchants).Initiated modernization of APIs, merchant underwriting, on-boarding tools, merchant and partner portals, reporting and analytics. Streamlined merchant boarding for Authorize.Net in order to increase attach and conversion ratesRevamped the Developer experience, tools and payment assets to remain competitive in the payments ecosystemLead product strategic shift from legacy eCommerce to multi-channel digital payments solutions, enabling client payment needs across retail POS, mobile (mPOS and In-App), and eCommerce
  • Visa
    Vice President Product Management Merchant & Developer Services - Visa Checkout & Playspan
    Visa Oct 2011 - Feb 2014
    San Francisco Bay Area
    Launched Visa Checkout's (Visa’s Digital Wallet) initial developer program in November 2011 establishing a developer center with inline documentation, sandbox, and testing tools, enabling merchants to integrate to Visa Checkout purchase and reporting APIs, and issuers to pre-provision cardholder’s accounts.Launched Visa Checkout Merchant Services under a beta program May 2012Responsible for the product management and strategic direction of Visa’s PlaySpan white labeled payments solution for digital commerce. Platform supported virtual currency management, micro-transaction digital commerce, merchandising, storefront, traditional card based digital commerce payments, 85+ international alternative payment methods, subscriptions, offer and coupon management/redemption.
  • Visa
    Senior Director - Product Management Visa Developer Program
    Visa Oct 2010 - Sep 2011
    San Francisco Bay Area
    Launched Visa’s initial developer program (https://developer.visa.com), with Visa’s first public APIs developed for digital money transfer.
  • Visa
    Senior Director -- Product Management For Visa Direct
    Visa Apr 2009 - Sep 2010
    San Francisco Bay Area
    Managed Product Development for Visa’s P2P money transfer. Oversaw core network enhancements to expand money movement use cases beyond P2P to support B2C. Developed Managed Service for issuer P2P web and mobile B2C money transfer.
  • Visa
    Senior Director - Product Management For Consumer Credit Card Benefits
    Visa Jul 2007 - Mar 2009
    San Francisco Bay Area
    Managed Product Development for Visa’s card benefit system (Visa FeatureSelect). Oversaw integration of systems into 3rd party servicing call centers for consumer phone (IVR and live Agent support).
  • Markettools, Inc.
    Director Of Business Systems
    Markettools, Inc. 2006 - 2007
    San Francisco Bay Area
    Implemented Compuware’s Changepoint PSA, an ERP solution for professional services automation.
  • Charles Schwab & Co., Inc.
    Director
    Charles Schwab & Co., Inc. Jan 2004 - Jun 2006
    San Francisco Bay Area
    Responsible for Schwab’s B2C Option Center and B2B Stock Plan Manager eCommerce products through Schwab's Equity Award Center.
  • London Bridge Software Plc.
    Manager Engineering
    London Bridge Software Plc. May 1999 - Jun 2003
    London, United Kingdom
    Managed development for debt collection and recovery solution; Debt Manager - Highly scalable debt collection and recovery business rules processing engine, integrated call-center and case management. London Bridge Software was acquired by Fair Isaacs in 2004.

Mark Norris Skills

Product Management E Commerce Integration Management Agile Methodologies Mobile Devices Product Development Leadership Strategic Partnerships Payments Analytics Credit Cards Vendor Management Enterprise Software Mobile Payments Business Analysis Cross Functional Team Leadership Business Intelligence Sdlc Erp Saas Payment Systems

Frequently Asked Questions about Mark Norris

What company does Mark Norris work for?

Mark Norris works for Visa

What is Mark Norris's role at the current company?

Mark Norris's current role is Vice President Product Platform Solutions - Risk & Identity.

What is Mark Norris's email address?

Mark Norris's email address is ma****@****hoo.com

What skills is Mark Norris known for?

Mark Norris has skills like Product Management, E Commerce, Integration, Management, Agile Methodologies, Mobile Devices, Product Development, Leadership, Strategic Partnerships, Payments, Analytics, Credit Cards.

Who are Mark Norris's colleagues?

Mark Norris's colleagues are Daryl C, Arek Boloyan, June Pan, Ph.d., John Gillon, Srivani Chinavelka , Itil®4, Csm®, Geoff Hicks, Viliam Rojko.

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