Manouk Dockx Email & Phone Number

Breda, Noord-Brabant, Nederland

Rotterdam, Zuid-Holland, Nederland

Verantwoordelijk voor office-, project- en procesmanagement, waarbij samenwerking tussen verschillende (internationale) teams van toepassing is. Ik voer commercieel ondersteunende werkzaamheden uit in de breedste zin van het woord. Daarbij ben ik verantwoordelijk voor verschillende HR-taken, het organiseren van events en facilitaire werkzaamhedenAls onderdeel van het kernteam lever ik een bijdrage aan het behalen van strategische doelstellingen.

’S-Hertogenbosch, Provincie Noord-Brabant, Nederland

Baarle-Nassau

'S-Hertogenbosch

Het voeren van een professioneel opererende La Place afdeling, binnen de gestelde kaders, gericht op toename van het aantal gasten en verbetering van het rendement.Dit was het eerste onderdeel van mijn management traineeship binnen La Place.

Nederlandse Antillen

Promote awareness of brand image internally and externally by using sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott. Answer guest questions about property facilities/services and serve as the point of contact for clients and communicate with them by phone and email to respond to questions and requests.Encourage guests or callers to purchase or schedule preview package sales/tours. Verify that individuals meet eligibility requirements for preview package sales/tours prior to scheduling a tour for the Marriott property.

Curacao, Nederlandse Antillen

Act as a first point of contact, within the Human Resources Department, for job applicants and associates. Manage the day to day administration, calls and requests coming into the Human Resources Office. Supporting the Director of Human Resources and the Human Resources Manager in their respective roles, and taking ownership of associate problems, and resolving them.

Phuket, Thailand

Be at the forefront of customer service and be one of the first hotel workers to greet guests as they arrive. Provide hotel guests with above-and-beyond service to ensure their experience will be worth remembering. Ensure that guests are happy from the moment they step into the hotel until they leave. Sometimes, I continue to provide superior customer service after the guests are long gone.Followed and performed the 'Courtesy Visit Program’. Have been the second person who started working on increasing the Guest Satisfaction Survey by visiting the timeshare owners and guests in their rooms during their stay to ensure that they had a more than pleasant time.

Bachelor'S Degree, Hotel- And Hospitality Management

Activities and Societies: Student association S.V. Amphitryon

Toerisme

Erasmus Program. Completed to following subjects: Analysis Realidad Social: El fenomeno turistico Recursos Humanos Tourist Destinations.

Havo, Economie En Maatschappij