Manousha Dewan Email & Phone Number

London, Gb

General office tasks - including keeping the practice organised, tidy, clean and stocked• Patient records – creating, updating and organising paper and electronic records on theOptix system• Processing post including receipts of orders• Use of till - taking cash and card payments, end of day cashing up and reporting• Checking statements and invoices from suppliersAnswering inbound telephone calls and recording all relevant information • Managing appointments in the diary – taking, amending and confirming bookings• Recalling patients who are due for their eye examinations• Meeting and greeting patients on arrival including offering and preparing refreshments• Giving basic advice to patients regarding their clinical and optical care• Ensuring that the patients are guided through their journey and all relevant information iscommunicated to the relevant members of the practice team• Recording all patient communications on the Optix system to ensure continuity of servicePreparing consulting rooms for clinics; closing down rooms after clinics• Taking information from a patient with an urgent eye/vision problem and passing on tooptometrist in a timely manner• Recording some pre-exam data to support the optometrist• Assisting with frame selections and frame display organisation• Processing orders for glasses and contact lenses, and arranging patient collection• Chasing orders with suppliers in a timely manner• Simple frame repairs and adjustmentsEngaging with members of the general public and bringing them into the practice to book appointments• Distributing leaflets in the local vicinity

London, England, United Kingdom

Northampton, England, United Kingdom

London, England, United Kingdom

Bachelor Of Laws - Llb, Law

Btec Level 3 Business, Business Administration And Management, General, D*D*D

Btec Level 2 Business, Business Administration And Management, General, Mmm