Manpreet Kaur Bali

Manpreet Kaur Bali Email and Phone Number

Team Leader @ RDNS New Zealand
Auckland, NZ
Manpreet Kaur Bali's Location
New Zealand, New Zealand
About Manpreet Kaur Bali

Enthusiastic. Highly functional. Determined for growth. These are the qualities that define me both personally and professionally. I am an individual who thrives on challenges and constantly seeks opportunities for self-improvement. With a silent but effective approach, I am dedicated to getting the work done efficiently and exceeding expectations.With a strong focus on giving back to the community in any way possible, I firmly believe in the power of collective growth. My actions are driven by the desire to make a positive impact and create meaningful change. Whether it's through volunteering, mentoring, or engaging in community initiatives, I actively seek avenues to contribute and uplift those around me.Professional Experience:Throughout my career, I have consistently demonstrated a results-oriented mindset, focusing on tangible outcomes rather than mere words. I am a self-starter who takes initiative and leverages my problem-solving skills to drive success. My determination and resilience enable me to thrive in fast-paced, dynamic environments, where I embrace challenges as opportunities for growth.I have gained invaluable experience working in cross-functional teams, collaborating with individuals from diverse backgrounds and cultures. This exposure has enhanced my interpersonal skills, allowing me to effectively communicate and build strong relationships with colleagues, clients, and stakeholders.My professional journey has taught me the importance of continuous learning and adaptability. I am eager to embrace new technologies, methodologies, and industry trends, ensuring that I remain at the forefront of my field. I believe in the power of innovation and am always seeking ways to leverage cutting-edge tools and strategies to drive efficiency and effectiveness.Key Strengths:Analytical Thinking: My background in psychology has sharpened my ability to analyze complex situations, identify underlying patterns, and make data-driven decision. Adaptability: I am quick to adapt to changing circumstances, maintaining a calm and composed demeanor in high-pressure situations.Problem-Solving: I approach challenges with a proactive and solution-oriented mindset, using critical thinking skills to overcome obstacles and achieve desired outcomes.Empathy: My understanding of human behavior and psychology enables me to empathize with others, build rapport, and navigate interpersonal dynamics effectively.

Manpreet Kaur Bali's Current Company Details
RDNS New Zealand

Rdns New Zealand

View
Team Leader
Auckland, NZ
Employees:
155
Manpreet Kaur Bali Work Experience Details
  • Rdns New Zealand
    Team Leader
    Rdns New Zealand
    Auckland, Nz
  • Rdns New Zealand
    Team Leader
    Rdns New Zealand Jun 2024 - Present
    Auckland, New Zealand
  • Spca New Zealand
    Contact Centre Team Leader
    Spca New Zealand May 2023 - Jun 2024
    Auckland, New Zealand
    • Lead and manage a team of 10 staff, providing guidance, coaching, and support to achieve performance targets and resolve animal welfare queries.• Foster a positive team culture by promoting open communication, collaboration, and continuous learning.• Coordinate and facilitate regular team meetings to discuss goals, address challenges, and implement process improvements.• Collaborate with cross-functional teams to ensure seamless resolution of animal welfare queries.• Conduct performance evaluations, set goals and provide constructive feedback to team members.• Escalate urgent animal welfare concerns to the appropriate cross-functional team.• Screen candidates and review job applications to fill positions within the Call Center Team.
  • Access Community Health
    National Contact Centre Team Leader
    Access Community Health Nov 2021 - May 2023
    Petone
    • Led a dynamic team of 15 in delivering high quality healthcare services to communities across New Zealand. Through effective collaboration and strategic management, the smooth operation of health programs, emphasizing accessibility and patient centered care.• Fostered a culture of excellence, aligning with Access Community Health NZ’s commitment to enhancing the wellbeing of individuals and communities.• Extensive experience in handling the CSR team, clients and support workers, coordinating, roster management for support workers, handling escalations, recruitment, setting up database, reference checks, interviews, negotiating and organizing contracts. • Dealt with customers in a positive manner, providing professional and apt feedback to CSR, clients and support workers.• Identified potential team member’s capability of growing within the organization and assisting their growth.
  • Access Community Health
    National Care Coordinator And Shift Supervisor
    Access Community Health Dec 2020 - Nov 2021
    Wellington, Wellington Region, New Zealand
    • Experienced in overseeing contact center operations, excel in supervisory roles, ensuring seamless interaction and efficient support services. • Proficient in roster management, I have successfully crafted schedules for support worker and clients optimizing resource allocation for enhanced services delivery.
  • Jyothi Nivas Rehabilitation Center
    Assistant Psychologist
    Jyothi Nivas Rehabilitation Center Jan 2019 - Nov 2019
    Wayanad, Kerala, India
    • Assisted in conducting psychological assessments for clients under the supervision of licensed psychologists.• Facilitated group therapy sessions, focusing on topics such as drug addiction and family relationships. • Contributed to research projects, including literature reviews, data collection, and analysis.

Manpreet Kaur Bali Education Details

Frequently Asked Questions about Manpreet Kaur Bali

What company does Manpreet Kaur Bali work for?

Manpreet Kaur Bali works for Rdns New Zealand

What is Manpreet Kaur Bali's role at the current company?

Manpreet Kaur Bali's current role is Team Leader.

What schools did Manpreet Kaur Bali attend?

Manpreet Kaur Bali attended Victoria University Of Wellington, Sampurna Montfort College - India, Mount Carmel College, Palace Rd, Bengaluru, Sampurna Montfort College - India.

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